Connecteam - Capture time and save money
November 01, 2023

Connecteam - Capture time and save money

Karrie Brazaski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Connecteam

We use Connecteam as our daily time clock management to run our payroll. Our team members are able to clock in and out. We can agragage time based on categories we have selected like office, customer or field travel. This helped us to determine cost for jobs as well as how much travel was consuming our technician time. We also use it to house individual employees' certifications that are job-specific to them. From time to time we need to communicate and track that the information was read and we do that with this application as well.
  • Daily team productivity with time clock feature
  • Easy of running weekly payroll reports
  • Employees to manage and own their time before being approved for payroll
  • Easy to add absences and PTO
  • Free until you need more than 10 users
  • It is great that you can tell where your employees are logging in from ie the office, home or in the field
  • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
  • Time caputure - clock in clock out
  • Cloud-based so payroll reporting can be done even when you are not physically present (huge plus for small shops)
  • Archived record of time for employees
  • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
  • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
  • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won.

Do you think Connecteam delivers good value for the price?

Yes

Are you happy with Connecteam's feature set?

Yes

Did Connecteam live up to sales and marketing promises?

Yes

Did implementation of Connecteam go as expected?

Yes

Would you buy Connecteam again?

Yes

I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll.

Using Connecteam

6 - Office staff, field technicians, warehouse interns, & admins
1 - As the office admin this program needs very little support. Once it is set up you really don't have to think about it until you are extracting date for payroll
  • Process time for payroll
  • Daily capture of time
  • Tracking of absences and pto
  • Loading templates so that we don't have to recreate or remember where onboarding paperwork is kept
  • We will be adding mandatory training videos this year to track team education and completion
Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches

Evaluating Connecteam and Competitors

  • Cloud Solutions
  • Ease of Use
It had to be easy for staff to use. We did a 2 week trial and they loved it and we say the immediate benefit and stayed with it.

Connecteam Implementation

It's easy don't stress just do it
Change management was minimal - We sent it out as a text message and started using the next day. IT literally was that easy for end users. It took a bit of trial and error on the admin side to get it all reporting as desired but it was EASY - just do it!

Using Connecteam

My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • clock in and out
  • requesting time care edits
  • Payroll reports
  • nothing- once you know where to find stuff in your settings
Yes - My entire team use a mobile device to log time, send message, request time off