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ConnectWise Cloud Backup vs. OpenText Operations Orchestration

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise Cloud Backup

    Score7.4 out of 10
    N/ASkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.

    $200

    per month for MSPs

    OpenText Operations Orchestration

    Score10 out of 10
    N/AOpenText™ Operations Orchestration automates, integrates, and orchestrates any IT process, on cloud or off. Automations use low-code/no-code workflow authoring options. Integrations are done with an API-rich, extensible platform. Centrally orchestrates workflows.N/A
    Pricing
    ConnectWise Cloud BackupOpenText Operations Orchestration
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise Cloud BackupOpenText Operations Orchestration
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ConnectWise Cloud BackupOpenText Operations Orchestration
    Workload Automation
    Comparison of Workload Automation features of ConnectWise Cloud Backup and OpenText Operations Orchestration
    Feature
    ConnectWise Cloud Backup
    -
    Ratings
    OpenText Operations Orchestration
    9.5
    2 Ratings
    14% above category average
    Multi-platform scheduling00 Ratings10.01 Ratings
    Central monitoring00 Ratings10.02 Ratings
    Logging00 Ratings8.01 Ratings
    Alerts and notifications00 Ratings9.02 Ratings
    Analysis and visualization00 Ratings10.02 Ratings
    Application integration00 Ratings10.02 Ratings
    Best Alternatives
    ConnectWise Cloud BackupOpenText Operations Orchestration
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Apache Airflow
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Redwood RunMyJobs
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise Cloud BackupOpenText Operations Orchestration
    Likelihood to Recommend
    8.9
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConnectWise Cloud BackupOpenText Operations Orchestration
    Likelihood to Recommend
    ConnectWise
    SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
    Incentivized
    Read full review
    OpenText
    The products are being paired by the company with different software to specifically fit multiple scenarios. As a standalone platform, it can answer any task with its build-in content or the ability to create your own content and solution.
    Read full review
    Pros
    ConnectWise
    • Customer Interface for Backups
    • Migration support team
    • Comprehensive backup suite
    Incentivized
    Read full review
    OpenText
    • Allows for the quick disconnection of accounts that break our terms of service
    • Seamless integration with our billing system
    • Has the ability to house all member/client account information in one single location
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Response time and [ease] to get hold of
    • Integration with 3rd party apps for billing
    Incentivized
    Read full review
    OpenText
    • The product build in portal need to be more flexible
    Read full review
    Support Rating
    ConnectWise
    Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    ConnectWise
    For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
    Incentivized
    Read full review
    OpenText
    Most product works well enough, but none of them combine the non-agent/client approach to automation with an easy to develop mechanism (the drag&drop development approach) This alone put this solution on top of our preferred implantation product list
    Read full review
    Return on Investment
    ConnectWise
    • Profitable migration business
    • Profitable backup solution
    • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
    Incentivized
    Read full review
    OpenText
    • If time is money, the time saved by using this all-in-one product has certainly saved time AND money.
    Incentivized
    Read full review
    ScreenShots