TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnexAI

    N/AN/AConnexAI, formerly known as Connex One, is a conversational AI platform, that includes AI Agent, AI Analytics, ASR, AI Voice, and AI Quality. Contact centers can utilize its AI Agents to create natural-sounding conversations in more than 100 languages.N/A

    CoSupport AI

    Score10 out of 10
    N/ACoSupport AI is a customer support automation platform for teams that manage high volumes of repetitive tickets. The platform trains on a company’s historical tickets, knowledge base, and connected systems to address customer inquiries across chat, email, and voice in more than 40 languages. Two products CoSupport AI Agent resolves repetitive customer inquiries autonomously and escalates cases requiring human judgment with the conversation history and a…

    $99

    Pricing
    ConnexAICoSupport AI
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnexAICoSupport AI
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
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    ConnexAICoSupport AI
    Small Businesses
    Fin
    Score8.8 out of 10
    Fin
    Score8.8 out of 10
    Medium-sized Companies
    Fin
    Score8.8 out of 10
    Fin
    Score8.8 out of 10
    Enterprises
    Sprinklr Service
    Score7.9 out of 10
    Sprinklr Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnexAICoSupport AI
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    ConnexAICoSupport AI
    Likelihood to Recommend
    ConnexAI
    No answers on this topic
    CoSupport AI
    well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
    Read full review
    Usability
    ConnexAI
    No answers on this topic
    CoSupport AI
    The solution is easy to implement. It works automatically. Its efficiency can be evaluated with zero effort.
    Read full review
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