TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constructor.io Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Constructor Search promises to improve conversions and revenue from onsite and in-app search, using search science and artificial intelligence, Constructor's cloud-based search-as-a-service solution uses natural language processing, machine learning-enhanced results ranking, collaborative personalization, and merchant controls to power enterprise-grade onsite and in-app search. Whether search results are optimized for relevance, revenue, conversions, conversations — or all of the…N/A

    Island

    Score9.4 out of 10
    N/AIsland is an Enterprise Browser platform. Island also gives organizations control, visibility, and governance over security and search.N/A
    Pricing
    Constructor.io SearchIsland
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Constructor.io SearchIsland
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Constructor.io SearchIsland
    Small Businesses
    Algolia
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Algolia
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Algolia
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constructor.io SearchIsland
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Constructor.io SearchIsland
    Likelihood to Recommend
    Constructor.io Corporation
    Constructor.io Search takes all of the guesswork out of maintaining a search engine. As merchandisers or product teams, we have educated guesses at how search relevance should work but the customer is always king. We can't always predict the ways in which consumers will search or what their intent is. That's why the behavioral-driven approach that Constructor.io employs works so well. It means that merchandisers can focus on their sales and promotional responsibilities, instead of wasting time and bandwidth on base-level relevance questions.
    Incentivized
    Read full review
    Island
    The only reason I didn't gave the maximum rating is because it's not cheap, if you have a smaller company you can use some plugins instead depending on what you need. But I completely understand it's not safer than the Island browser. However, it would be great to have a simpler version for small companies too, that wouldn't require much testing to setup. Besides that, Island is my first choice when thinking about safety for remote workers.
    Incentivized
    Read full review
    Pros
    Constructor.io Corporation
    • Optimizes for business KPIs, not string matches, so merchandisers can focus on strategy instead of maintaining a dictionary.
    • Gives merchandisers control to curate the right customer experience per their expert understanding.
    • Customer/technical support during and after implementation.
    Incentivized
    Read full review
    Island
    • The agent can still see the customer's data that they need to help the customers, but without the ability to screenshot, copy and download outside the Island browser, that also prevent data leaks
    • The organization also saves money without the need of hiring only local employees, people can download it on their personal desktops
    • Can replace setups with VPN that are expensive or virtual desktops
    • Blocks unsafe websites that can also copy the client and customer data
    Incentivized
    Read full review
    Cons
    Constructor.io Corporation
    • Visibility of the personalization algorithm.
    • Exposing detailed analytics within the customer-facing dashboard.
    • "Top searches" available via API.
    Incentivized
    Read full review
    Island
    • Sometimes the advisors may experience some glitches to copy and paste the information they need even if they're still inside the Island browser
    • Sometimes some apps don't behave exactly the same and they would in other browsers
    • It takes some time to setup it accordingly with what the company needs and it requires some tests
    Incentivized
    Read full review
    Usability
    Constructor.io Corporation
    No answers on this topic
    Island
    It requires some training but it's very easy to use, as it's much like other famous browsers and it behave just as them. Even if it needs to be set up, you can set different policies for different users, that can be quite useful for bigger companies. However, some employees can feel a bit restricted as it has it's limitations to download or copy and paste
    Incentivized
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    Alternatives Considered
    Constructor.io Corporation
    No answers on this topic
    Island
    Chrome Remote Desktop is a good option to access the company desktop remotely, but it doesn't reduce the costs of the company since you'll still need to have two machines for it to work, you'll also need the same amount of IT staff and mantain a physical address. It can be a good option to companies that have only few agents remote but it's not good for hybrid or remote only employees
    Incentivized
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    Return on Investment
    Constructor.io Corporation
    No answers on this topic
    Island
    • There is some costs to training people to use Island, and also to test and setup the browser, if you're initiating a business, this should be considered
    • Some advisors may not have a compatible hardware, this can add to the migration costs
    • No need to have a physical address or servers, since everything is managed from the clould it can significantly lower the costs
    • You can reduce the IT staff and maintenance costs too
    Incentivized
    Read full review
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