Constructware (discontinued) vs. Unanet CRM by Cosential

Constructware is well suited for many different types of projects in both real estate and infrastructure. However, it is now becoming outdated with the introduction of the BIM 360 platform. I think even Autodesk may plan to slowly stop rolling out subscriptions to Cnstructware since most of its functions are now getting added on to BIM 360.

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I believe it is well suited for large companies or companies that use many different platforms to track and display data because of the ways Unanet can connect across platforms. If your company tracks projects associated with clients to plan workflow and business development opportunities, this is a great CRM to use. It is very user-friendly and the team at Unanet works well with our internal partners to maximize efficiency and provide us the customizations that we need

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• Provenance. Keeps track of changes and the people/companies who made those changes.
• Collaboration.
• Work [is stored] in the cloud.

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• Inputting of companies and leads who may become prospects.
• Creating specific opportunities for construction projects.
• Tracking opportunities through the entire sales cycle.
• Inputting detailed notes and activity by the Sales team.

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• UI can be improved, as shown by improvements made in BIM 360.
• Only works well with Internet Explorer.
• Steep Learning Curve due to confusing UI.

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• The open software is somewhat difficult to master as an administrator.
• Report writing could be more intuitive.
• The company seems to cater to larger users.

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Unanet is user-friendly and a very “smart” platform. I took off one point for the issues we seem to run into every couple weeks in which certain features are glitchy and unable to be used for a couple hours. They are fixed quickly, but it is frustrating in the moment

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My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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Better than Unifier: 1. Better UI 2. Everything else is about the same Bim360 is now the go-to platform for all functions previously provided by Constructware.

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I have not used other CRM systems because all of my employers have used Cosential

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• Saves time.
• Eases collaboration.
• Increases accountability.

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• Allowed for common tracking by business developers in different regions.
• Helped us quantify effort.
• Provides great reports for management.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info