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Cosential: A very good selection for business developers in the AEC industry
Updated January 15, 2021

Cosential: A very good selection for business developers in the AEC industry

Kevin Shaw | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cosential

WIELAND made the switch to Cosential in 2016 after many years of using ACT!. Currently, our marketing/business development department uses Cosential to track leads, manage opportunities, and close sales through the sales cycle.
  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

Do you think Unanet CRM by Cosential delivers good value for the price?

Yes

Are you happy with Unanet CRM by Cosential's feature set?

Yes

Did Unanet CRM by Cosential live up to sales and marketing promises?

Yes

Did implementation of Unanet CRM by Cosential go as expected?

Yes

Would you buy Unanet CRM by Cosential again?

Yes

Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Great for medium and large construction companies that have a specific salesforce.

Unanet CRM by Cosential Feature Ratings

8.7
Customer data management / contact management
10
Workflow management
6
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
9
Channel / partner relationship management
7
Customer Service & Support ()
Not Rated
7.5
Lead management
10
Email marketing
5
8.0
Task management
7
Reporting
9
8.7
Forecasting
6
Pipeline visualization
10
Customizable reports
10
7.5
Custom fields
9
Custom objects
6
10.0
Role-based user permissions
10
Single sign-on capability
10
5.0
Social data
5
Social engagement
5
5.0
Marketing automation
5
7.0
Mobile access
7