Conte.ai vs. GroSocial (Discontinued Product)

I do not recommend Conte.ai and give them an one.

They built their platform largely on contests. They still do a fairly good job on these

Incentivized

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• Increase Leads
• Increase Sales
• Increase Customers

Incentivized

Independently Invited by TrustRadius

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• Conte.ai's customer service team
• Conte.ai needs to build trust for major networks like Facebook

• When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
• They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
• When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
• Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
• When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I do not feel Conte.ai is usable, so I give them a rating of one

I give them a one because I feel that Conte.ai's customer service is inadequate. When trying to find a solution, they say they will give me additional posts as compensation instead of a refund.

GroSocial quite simply does not stack up to the competition. They are years behind in development. We have moved all our clients to other platforms.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Negative ROI: I have lost business because of Conte.ai's broken system

• Haven't seen a significant change yet

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info