Conte.ai is not trustworthy, I feel that there is something fishy going on with Facebook.

In my experience, Conte.ai is not trustworthy. All my posts were automatically gone, and they say it was Facebook and Instagram's fault. But I believe they might have done something fishy so that Facebook blocks them. In my opinion, Conte.ai's customer service is so irresponsible that they say that they will give additional posts as compensation- but what is that worth? I am already a lifetime member with already thousand of unused post-credits. I am already looking for a new service and I already lost my refund window and am now stuck with them. Conte.ai is not recommended.