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Cooladata (discontinued) vs. Microsoft Dynamics 365 Customer Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cooladata
Score 0.0 out of 10
N/A
Cooladata was a cloud-based, end-to-end, fully-managed data warehouse optimized for behavioral analysis, designed for companies with digital products. It was acquired by Medallia in June 2019, and discontinued. It is no longer available.N/A
Microsoft Dynamics 365 Customer Insights
Score 8.9 out of 10
N/A
Microsoft Dynamics 365 Customer Insights is a customer journey analytics tool, providing audience insights to unify customer data to generate AI-powered insights in real time, and understand customer behavior using digital and cross-channel analytics.
$1,500
per month
Pricing
Cooladata (discontinued)Microsoft Dynamics 365 Customer Insights
Editions & Modules
No answers on this topic
Dynamics 365 Customer Insights
from $1,500
per tenant, per month (includes 100,000 profiles)
Offerings
Pricing Offerings
CooladataMicrosoft Dynamics 365 Customer Insights
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cooladata (discontinued)Microsoft Dynamics 365 Customer Insights
Best Alternatives
Cooladata (discontinued)Microsoft Dynamics 365 Customer Insights
Small Businesses
Ortto
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Score 9.0 out of 10
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Medium-sized Companies
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Score 9.9 out of 10
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Score 9.9 out of 10
Enterprises
Whatfix
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Score 9.9 out of 10
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Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cooladata (discontinued)Microsoft Dynamics 365 Customer Insights
Likelihood to Recommend
-
(0 ratings)
8.8
(3 ratings)
User Testimonials
Cooladata (discontinued)Microsoft Dynamics 365 Customer Insights
Likelihood to Recommend
Discontinued Products
No answers on this topic
Microsoft
I think it's well suited to help employees be efficient and devote time to other areas of the business. Having a platform that is power-packed with so much customer data is so helpful as an account manager. It allows me to understand how to approach customers based on their partnership and engagement levels.
Verified User
Anonymous
Read full review
Pros
Discontinued Products
No answers on this topic
Microsoft
  • Customer behaviour in apps
  • Compile and share customer data
  • Create summaries and dashboard to extract insights
Verified User
Anonymous
Read full review
Cons
Discontinued Products
No answers on this topic
Microsoft
  • Only setting the interface for the new user.
  • Collecting insights across platforms for the beginner.
  • Integration with some packages.
Cedeno Amanda | TrustRadius Reviewer
Cedeno Amanda
.NET Software Engineer
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Alternatives Considered
Discontinued Products
No answers on this topic
Microsoft
I believe this is the only product I have used in this category. I've used different CRM platforms (Microsoft Dynamics, HubSpot, Salesforce); however, none of these stack up against Microsoft Dynamics 365 Customer Insights. Information in CRM is more informational than insightful and customer-driven. CRM [has] been used more to house client data and not in any reports that are beneficial.
Verified User
Anonymous
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Return on Investment
Discontinued Products
No answers on this topic
Microsoft
  • Increase inowledge
  • Avoid lose of information
Verified User
Anonymous
Read full review
ScreenShots