Copper Project vs. Replicon Polaris PSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Copper Project
Score 6.2 out of 10
N/A
Copper Project, from Australian company Element Software, is project management software.N/A
Replicon Polaris PSA
Score 7.3 out of 10
N/A
Replicon Polaris PSA is a professional services automation platform containing project management, expense tracking, and billing features, from Replicon headquartered in Redwood City, California.N/A
Pricing
Copper ProjectReplicon Polaris PSA
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Copper ProjectReplicon Polaris PSA
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Copper ProjectReplicon Polaris PSA
Top Pros

No answers on this topic

Top Cons

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Features
Copper ProjectReplicon Polaris PSA
Project Management
Comparison of Project Management features of Product A and Product B
Copper Project
9.4
1 Ratings
23% above category average
Replicon Polaris PSA
-
Ratings
Task Management10.01 Ratings00 Ratings
Resource Management9.01 Ratings00 Ratings
Gantt Charts10.01 Ratings00 Ratings
Scheduling10.01 Ratings00 Ratings
Workflow Automation8.01 Ratings00 Ratings
Team Collaboration10.01 Ratings00 Ratings
Support for Agile Methodology9.01 Ratings00 Ratings
Support for Waterfall Methodology9.01 Ratings00 Ratings
Document Management10.01 Ratings00 Ratings
Email integration10.01 Ratings00 Ratings
Mobile Access10.01 Ratings00 Ratings
Timesheet Tracking9.01 Ratings00 Ratings
Change request and Case Management8.01 Ratings00 Ratings
Budget and Expense Management9.01 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Copper Project
9.8
1 Ratings
28% above category average
Replicon Polaris PSA
-
Ratings
Quotes/estimates10.01 Ratings00 Ratings
Invoicing9.01 Ratings00 Ratings
Project & financial reporting10.01 Ratings00 Ratings
Integration with accounting software10.01 Ratings00 Ratings
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Copper ProjectReplicon Polaris PSA
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User Ratings
Copper ProjectReplicon Polaris PSA
Likelihood to Recommend
9.0
(1 ratings)
10.0
(4 ratings)
User Testimonials
Copper ProjectReplicon Polaris PSA
Likelihood to Recommend
Element Software
Copper Project is one of the best online project management and communication tools are available for businesses of all types. Creating and assigning the task to other team members becomes easy as it does on its own easily.
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Replicon Inc
It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
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Pros
Element Software
  • It has been a great find for me as it reduces my work and make me more productive at other work which I usually neglect them because of excessive work.
  • The platform is trending on top of list worldwide because of its stand out feature task structure.
  • It comprises all the best tools and strategies that involve a successful activity development system.
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Replicon Inc
  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
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Cons
Element Software
  • The biggest drawback that Copper Project has that it becomes slow at times [in my experience].
  • Secondly, to manage anything in the platform I have to make a ticket every time to make any changes which are frustrating for me a lot.
  • [In my experience] it usually becomes clunky and slow while dealing with large requests which need to be change and functionality needs to improve more.
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Replicon Inc
  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
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Alternatives Considered
Element Software
Integration of the Copper Project is amazing. It is designed on such a great module that it can easily integrate with any other software. I have a lot of software already in my organization which we are using to handle different processes in the organization, Copper Project easily integrated with them and gives me all in one platform to manage all of my activities on one platform which is a great help for me.
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Replicon Inc
We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
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Return on Investment
Element Software
  • This feature is also helping me a lot in making project structure and prioritizing things according to the flow of work, which is great as it gives clear path what to do next.
  • Customer support of Copper Project is very professional.
  • I recently had some problems while using the platform, they listened to the problem carefully and responded with a more feasible and workable solution within the limited time frame, which gives me the confidence to use the platform more in-depth.
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Replicon Inc
  • No negative; we just use it for timesheets.
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ScreenShots