Corel Painter vs. Followup CRM

Corel Painter does have a lot of great brushes, and they do emulate real art supplies very well. Especially the thick paint is well done. But unfortunately there are so many functional and UX bugs that overall it is just horrible to work with. When contacting customer support about it, they really seem clueless about the seriousness of the situation, and clueless about what proper UX is in general. They have tried to make it work a bit like Photoshop, which is a good move but then some things are absolutely not intuitive at all and they are definitely missing the mark horribly with so many issues. I would highly recommend using Photoshop instead, though you'll have to download them separately; it also offers a lot of great brushes nowadays and works much much smoother without all those aggravating bugs of Painter. The price of Corel Painter is just not at all worth all these horrible bugs.

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Watercolor Compatible
• Multiple variety of Brushes and shapes
• Captured Dab Library

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
• The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
• Every task is date stamped to insure proper work flow and holds the team accountable to each other.

• Way too many functional bugs, makes it hard to work with
• Bad UX and usability, too much unintuitive behavior, makes it particularly hard to work with
• Overall looks and behaves as if it was coded in the '90s, it really needs a complete UX overhaul
• Did I mention the many bugs yet? Yeah? I'll mention it again because it's bad

• It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
• It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
• It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

If it wasn't quite clear yet, I'll state it again: the usability of Corel Painter is, simply put, horrid. And I am not talking about rendering, lagging, etc., it is not even all that bad there. I am talking about the weird issues like being unable to move a brush into a custom brush palette when you work on a second screen, like being unable to move the software onto the second screen in the first place unless you separate all the palettes and the windows (and if nobody tells you upfront there is no way of knowing because the manual doesn't state this at all), and then having to drag all your separate windows and palettes over one by one every time your computer wakes up again, and they won't really want to move to the other screen but only through a tiny corner of your screen, and the fact that you have to scroll through lists and lists of fonts but can't search and when you apply this font, add another piece of text the font jumps back to the default font of all the text already applied even when you haven't selected any of the text. Just to name a very small few.

It was really hard to get them to understand what I was having problems with. It was hard to get the message through that Painter has an unacceptable amount of functional and UX bugs. When I finally talked to someone who was easier to communicate with, he was very stoic about the situation, like they didn't really care about the awful amount of bugs.

Corel Painter has support to multiple OS and across all the devices. Coloring and multi layer imaging works very well. The new enhanced brush settings and the redesigned brush libraries.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales

• Customer support could be improved in my opinion.
• Multiple bugs while working with layered designing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
• The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
• Payments or what the current status of the job is.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info