Corel Painter vs. Markup Hero

Corel Painter does have a lot of great brushes, and they do emulate real art supplies very well. Especially the thick paint is well done. But unfortunately there are so many functional and UX bugs that overall it is just horrible to work with. When contacting customer support about it, they really seem clueless about the seriousness of the situation, and clueless about what proper UX is in general. They have tried to make it work a bit like Photoshop, which is a good move but then some things are absolutely not intuitive at all and they are definitely missing the mark horribly with so many issues. I would highly recommend using Photoshop instead, though you'll have to download them separately; it also offers a lot of great brushes nowadays and works much much smoother without all those aggravating bugs of Painter. The price of Corel Painter is just not at all worth all these horrible bugs.

For us, it's sending real estate setup sheets with multiple properties and lots of comments and feedback. It's great for quick feedback and shares. If I need to make a custom graphic tho its not quite powerful enough as Photoshop or other tools. The former is about 90% of my use cases, the latter only 10% so it's still worth it. But I can see they are adding more and more design oriented features so I suspect I won't need Photoshop much longer.

• Watercolor Compatible
• Multiple variety of Brushes and shapes
• Captured Dab Library

Incentivized

Independently Invited by TrustRadius

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• Quickly adding annotations
• Sharing links to screenshots or marked up PDFs
• Always editable and accessible from any device

• Way too many functional bugs, makes it hard to work with
• Bad UX and usability, too much unintuitive behavior, makes it particularly hard to work with
• Overall looks and behaves as if it was coded in the '90s, it really needs a complete UX overhaul
• Did I mention the many bugs yet? Yeah? I'll mention it again because it's bad

• Teams is basic right now; looking forward to more permissions and team folders
• Love the insert image, but would like to be able to make my own library of images
• Needs rotate when uploading from my iPhone - they're sideways right now

If it wasn't quite clear yet, I'll state it again: the usability of Corel Painter is, simply put, horrid. And I am not talking about rendering, lagging, etc., it is not even all that bad there. I am talking about the weird issues like being unable to move a brush into a custom brush palette when you work on a second screen, like being unable to move the software onto the second screen in the first place unless you separate all the palettes and the windows (and if nobody tells you upfront there is no way of knowing because the manual doesn't state this at all), and then having to drag all your separate windows and palettes over one by one every time your computer wakes up again, and they won't really want to move to the other screen but only through a tiny corner of your screen, and the fact that you have to scroll through lists and lists of fonts but can't search and when you apply this font, add another piece of text the font jumps back to the default font of all the text already applied even when you haven't selected any of the text. Just to name a very small few.

It was really hard to get them to understand what I was having problems with. It was hard to get the message through that Painter has an unacceptable amount of functional and UX bugs. When I finally talked to someone who was easier to communicate with, he was very stoic about the situation, like they didn't really care about the awful amount of bugs.

Corel Painter has support to multiple OS and across all the devices. Coloring and multi layer imaging works very well. The new enhanced brush settings and the redesigned brush libraries.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Markup Hero stands out because it is truly web based and supports PDFs (among a host of other file types). The annotation tools are significantly smoother and always editable. I don't know of any other products that provide a web experience that allows for edits at anytime. Plus the team is clearly working hard to iterate the product and regularly delivering new features.

• Customer support could be improved in my opinion.
• Multiple bugs while working with layered designing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Productivity - Save at least 30 mins per day per employee
• Organization - No more hunting through emails finding content I sent to someone
• Communication - My clients better understand our suggested properties when I add annotations.