Markup Hero just works and I use it nearly every day now
December 19, 2020

Markup Hero just works and I use it nearly every day now

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Markup Hero

I started using Markup Hero 9 months ago when the product was very early stage. Even then it was immediately useful. But I've been incredibly impressed with the velocity of their product development. Just about everything I've asked about they've built and the few things that are still needed are clearly shown "in process" on their public roadmap -- which I love.

My entire team uses the tool to highlight properties for clients. We are frequently doing prospecting outreach and sending comps to our customer base and Markup Hero makes it easy to add quick annotations and get feedback from customers. I particularly love how I can add arrows, text boxes, highlights and more to PDF's. We pay for Acrobat as well, but it's really not fast and easy to add any kind of annotations. Markup Hero is so much better for this.

Recently they started testing a "teams" version and they gave me early access. This is a huge improvement because I often have freelance people that come and go on my team and I can now provision their user accounts then transfer their markups to another team member when they leave. They say that team folders are also coming, which is going to be critical because I need to organize all of our content so it can be re-used from client to client.

I'm more than happy!
  • Annotating PDF's - So nice for long real estate setup sheets
  • Muli-page annotations - critical for PDF's but super useful for sending multiple properties to customers
  • Simplicity - the tool is so simple and easy to use; I can screenshot, upload and annotate almost anything in seconds.
  • Teams is basic right now; looking forward to more permissions and team folders
  • Love the insert image, but would like to be able to make my own library of images
  • Needs rotate when uploading from my iPhone - they're sideways right now
  • Productivity - Save at least 30 mins per day per employee
  • Organization - No more hunting through emails finding content I sent to someone
  • Communication - My clients better understand our suggested properties when I add annotations.
Snagit is more powerful in some respects, but it's just overwhelming. I have Snagit too, but I only need the extra features like (unlimited colors, 50 different arrow shapes, etc.) like 1% of the time. I'd rather have simplicity and speed.

Droplr was a good tool, but they haven't updated it in years it seems

CloudApp is nice because it's a bit faster to take screenshots, but for me I like the web based annotating because I'm jumping between computers and devices a lot and want my markups everwhere.

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For us, it's sending real estate setup sheets with multiple properties and lots of comments and feedback. It's great for quick feedback and shares. If I need to make a custom graphic tho its not quite powerful enough as Photoshop or other tools. The former is about 90% of my use cases, the latter only 10% so it's still worth it. But I can see they are adding more and more design oriented features so I suspect I won't need Photoshop much longer.