Corrigo vs. Dispatch

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Corrigo
Score 7.4 out of 10
N/A
Corrigo, from JLL Technologies (acquired 2015) is a facilities and field service management (CMMS) software solution.N/A
Dispatch
Score 5.0 out of 10
N/A
Dispatch is a field service management platform for brands that use 3rd party contractors to install, repair, support or maintain products for customers. It allows brands to find and hire contractors, and allows contractors to communicate about service details with customers from their mobile phones.N/A
Pricing
CorrigoDispatch
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CorrigoDispatch
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CorrigoDispatch
Small Businesses

No answers on this topic

Method:CRM
Method:CRM
Score 9.5 out of 10
Medium-sized Companies
TOPdesk
TOPdesk
Score 8.7 out of 10
Jotform
Jotform
Score 8.8 out of 10
Enterprises
TOPdesk
TOPdesk
Score 8.7 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CorrigoDispatch
Likelihood to Recommend
8.0
(1 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
CorrigoDispatch
Likelihood to Recommend
JLL Technologies
Corrigo is great for managing work orders and PM Schedules. Additionally, if you need to track KPIs, Corrigo's reporting is spot on—with automated reports and notifications, it is one of the strengths of this program. I don't recommend Corrigo for Asset Management, however, which is tricky since the PM Scheduling is such a strength.
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Dispatch, Inc.
Dispatch is well suited for teams looking to improve their delivery notification process. The ability to notify customers via automated phone call or text is invaluable and takes the burden away from the drivers and delivery team on the ground, who can be unreliable and inefficient at times depending on the situation.
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Pros
JLL Technologies
  • KPI Reporting: there are some great canned reports that you can utilize but you can also build your own reports using their very simple report writer.
  • Report Notifications: you can set up automatic notifications for reports. Additionally, you can set up schedules for your reports and attach notifications to those report schedules as well.
  • PM Scheduling: you can automate your PM schedules thru Corrigo and set up multiple schedules.
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Dispatch, Inc.
  • Easy to set up
  • Good integration with customer notification
  • Streamlined set up process and support
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Cons
JLL Technologies
  • Asset Management: for such strong PM Scheduling, I would like to see better asset management within this product.
  • Managing users: his isn't the most intuitive process and could be simpler.
  • Support: once they get back to you, they can be very helpful but I find the wait time is too long.
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Dispatch, Inc.
  • Buggy desktop app interface
  • Mobile app needs a lot of improvement
  • Login for vehicles can be a bit tricky
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Support Rating
JLL Technologies
No answers on this topic
Dispatch, Inc.
Dispatch has timely customer service and set up support. Unfortunately, they are only able to assist via phone and do not have a chat option. Chatting would be much easier for being able to answer simple questions or software issues instead of having to wait on hold over the phone.
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Alternatives Considered
JLL Technologies
We chose Corrigo for the PM Scheduling and Reporting capabilities plus its ability to integrate into other systems and provide a customer portal. This product is superior to others for those reasons. Plus the cost is on point for our size organization. Overall Corrigo was the better choice.
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Dispatch, Inc.
We used Route4Me but surprisingly there are very few alternatives and companies on the market that are well suited for performing this kind of tracking. I am somewhat disappointed that Dispatch is the only option, only because the desktop and mobile applications can be so buggy and, at times, unreliable. But, the other existing options on the market are much worse.
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Return on Investment
JLL Technologies
  • It has helped us automate processes with multiple clients, making us (and them) more efficient
  • PM Scheduling and Reporting has saved us time and resources
  • We've had to figure out a way to manage assets however since Corrigo isn't really great for this. That has cost us extra time and resource.
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Dispatch, Inc.
  • Dispatch gives us the ability to track orders that have shipped locally
  • Digital footprint
  • Reduction of carbon emissions using paper products
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ScreenShots