Corrigo vs. Equips

Corrigo is great for managing work orders and PM Schedules. Additionally, if you need to track KPIs, Corrigo's reporting is spot on—with automated reports and notifications, it is one of the strengths of this program. I don't recommend Corrigo for Asset Management, however, which is tricky since the PM Scheduling is such a strength.

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Equips is great to handle multiple units at different locations and maintain stats. As for managing 3rd party vendors, Equips still puts some of the responsibility on me to respond to 3rd party invoices. This was well Managed when I first stared with Equips over 3 years ago. As of lately, this seems to be slacking on a bigger scale. Almost every time I make a service call for our color copiers, I later receive an invoice from the vendor, and an invoice-reminder from the vendor. This is currently an ongoing issue which concerns me about adding any more units in the future.

• KPI Reporting: there are some great canned reports that you can utilize but you can also build your own reports using their very simple report writer.
• Report Notifications: you can set up automatic notifications for reports. Additionally, you can set up schedules for your reports and attach notifications to those report schedules as well.
• PM Scheduling: you can automate your PM schedules thru Corrigo and set up multiple schedules.

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• Handles communication well.
• Easy to use portal.
• Quick response time.

• Asset Management: for such strong PM Scheduling, I would like to see better asset management within this product.
• Managing users: his isn't the most intuitive process and could be simpler.
• Support: once they get back to you, they can be very helpful but I find the wait time is too long.

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• I still get invoices from the 3rd party vendor. Equips has inconsistent directions on how to handle this.

We chose Corrigo for the PM Scheduling and Reporting capabilities plus its ability to integrate into other systems and provide a customer portal. This product is superior to others for those reasons. Plus the cost is on point for our size organization. Overall Corrigo was the better choice.

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Equips is more affordable in comparison and we still get to use Ricoh through them.

• It has helped us automate processes with multiple clients, making us (and them) more efficient
• PM Scheduling and Reporting has saved us time and resources
• We've had to figure out a way to manage assets however since Corrigo isn't really great for this. That has cost us extra time and resource.

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• We've saved money by switching to Equips.