TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CoSupport AI

    Score10 out of 10
    N/ACoSupport AI is a customer support automation platform for teams that manage high volumes of repetitive tickets. The platform trains on a company’s historical tickets, knowledge base, and connected systems to address customer inquiries across chat, email, and voice in more than 40 languages. Two products CoSupport AI Agent resolves repetitive customer inquiries autonomously and escalates cases requiring human judgment with the conversation history and a…

    $99

    Logility

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Logility is a complete supply chain management solution that features a performance monitoring architecture and provides supply chain visibility; demand, inventory and replenishment planning; Sales and Operations Planning (S&OP); supply and inventory optimization; manufacturing planning and scheduling; transportation planning and management; and warehouse management. Logility customers include Fender Musical Instruments, Sigma-Aldrich, Verizon Wireless, Big Lots, Michelle Wine…N/A
    Pricing
    CoSupport AILogility
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CoSupport AILogility
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CoSupport AILogility
    Small Businesses
    Fin
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
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    Score8.8 out of 10
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    Enterprises
    Sprinklr Service
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoSupport AILogility
    Likelihood to Recommend
    10.0
    (4 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.0
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    1.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    CoSupport AILogility
    Likelihood to Recommend
    CoSupport AI
    well suited: Customer Support, Customer Sevice, reducing ticket processing time, one-click solution for the best ticket responses.
    Read full review
    Aptean
    How well the system is going to match with the company's business.
    Read full review
    Pros
    CoSupport AI
    No answers on this topic
    Aptean
    • Can go down to the very detailed level to manage forecast.
    • Easy to maintain and control .
    • User friendly.
    Read full review
    Cons
    CoSupport AI
    No answers on this topic
    Aptean
    • Product profile for different seasons without adding another module.
    • Eliminate manual work.
    Read full review
    Likelihood to Renew
    CoSupport AI
    No answers on this topic
    Aptean
    Need more time to prove that the system really helps the company.
    Read full review
    Usability
    CoSupport AI
    The solution is easy to implement. It works automatically. Its efficiency can be evaluated with zero effort.
    Read full review
    Aptean
    No answers on this topic
    Alternatives Considered
    CoSupport AI
    No answers on this topic
    Aptean
    I didn't make the decision to select Logility.
    Read full review
    Return on Investment
    CoSupport AI
    No answers on this topic
    Aptean
    • Improved inventory control.
    • Save time by reducing the manual work.
    Read full review
    ScreenShots