Cresta vs. Google Assistant

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cresta
Score 4.8 out of 10
N/A
An enterprise-grade AI chatbot used to pinpoint the true drivers of performance, cut costs with targeted automation, and empower employees to work smarter and faster with AI-native co-pilots, QA, and coaching, trained on data.N/A
Google Assistant
Score 9.6 out of 10
N/A
Users can build custom conversational experiences using Google Assistant’s voice and visual APIs. Take users on journeys through a product, using Assistant’s natural language understanding (NLU) capabilities and developer tools.N/A
Pricing
CrestaGoogle Assistant
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CrestaGoogle Assistant
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
CrestaGoogle Assistant
Small Businesses
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.8 out of 10
Fin by Intercom
Fin by Intercom
Score 8.6 out of 10
Medium-sized Companies
Piper the AI SDR by Qualified
Piper the AI SDR by Qualified
Score 8.9 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Conversica
Conversica
Score 4.1 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CrestaGoogle Assistant
Likelihood to Recommend
9.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CrestaGoogle Assistant
Likelihood to Recommend
Cresta
Cresta would best be utilized if your customer service team is large, services a high volume of customers, and the conversations with those customers are very detailed and long. Cresta is less appropriate for small teams, low amounts of customers chatting in, and the conversations are very transactional and simple
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Google
I'm in a Me vs. The World environment rather often. I can connect to my outer realm when heading to live meetings. Auditions, job assignments all via my assistant. I like having the ability to capture the moment and rewrite it as well. This is a primary driver for me. Sometimes branching out or when collaborating, I think I work a little harder in the moment than Google Assistant might but that is moreso my limitations and not the feature so much. I catch this scene when I'm in a group environment or at times having to create and respond to a larger scale event. Not a deal breaker for me however.
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Pros
Cresta
No answers on this topic
Google
  • To-do lists and task boards so I can work on it better, and can ask quickly on what I need to do.
  • Saves time and increases efficiency - I can ask and can answer relevant answers
  • Set-up meetings - quickly scheduling and checking for time which suits all people
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Cons
Cresta
No answers on this topic
Google
  • I think newer, complementary ideas are a bit sharper than Google Assistant especially in a Q&A environment or when seeking some depth to a subject. That enhancement is to be expected I feel. And Google Assistant is not so self limiting so I don't have a lot of improvement needs because I use this for what I've become accustomed to and for the ability overall.
  • It is always important to do your best around hectic places, in bad tower signal areas or even if trying to do something new while using Google Assistant. Have patience in the setting. It pays off.
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Usability
Cresta
No answers on this topic
Google
I feel this can be adjusted and after some trial and error you sort of start knowing what will work and how. And I have to say the overall impact becomes personal and we are all different. I'm small scale and as I've said, it works.
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Alternatives Considered
Cresta
No answers on this topic
Google
I chose this because it was easier for me and can be accessed via mobile and laptop too because it enables cross device support because it helps in adding more depth to my life, and can help me save tons of time.
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Return on Investment
Cresta
No answers on this topic
Google
  • positive because it saves my time and improves productivity
  • I can do quick research based on my thoughts and even asking it to write notes
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ScreenShots