Crestron XiO vs. Google Cloud IoT

XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem

Incentivized

I consider myself very techy and found Google Cloud IoT platform very challenging to manage. The lack of tutorials and discussions to understand how each section works is very challenging. I specifically made a connection after several hours to Google Nest to third-party integration, Home Assistant. Shortly after Google Cloud upgraded to a new version breaking the connection. This was extremely frustrating. No service should take several hours to figure out, in my opinion, if it does, the platform is doing a poor job of making it easy. I'm personally very discouraged any time I ever have to use this platform. It's very hard to find answers.

Incentivized

• Scheduled re-boots and updates
• I like the way the hierarchy can be set up
• individually customizable group settings within the hierarchy
• I like the capability of setting up background images for brand promotion or employee information

Incentivized

• Integration with different brands of microcontrollers including the one currently used by Espresiff.
• The platform is very robust and secure.

Incentivized

• I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
• It would be nice to be able to link the IP address listed directly to their devices.
• Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.

Incentivized

• Not beginner friendly.
• Needs more tutorials and walk throughs on how to get started.
• Very complicated and unless you know what you are doing you will be lost.
• Lack of material found on how to do each section / services.

Incentivized

XiO is a necessity when managing the large number of device our company has

Incentivized

Although comparisons are hateful, even more so when we are talking about leading brands where the quality of their services are indisputable, the general environment of Google was more familiar to me since I use, for example, Google Firebase on a daily basis, where part of the concepts are similar, without Without a doubt, AWS services are excellent, but it was easier for me to go through the functions of Google Cloud IoT.

Incentivized

• being able to manage all my devices remotely saves us time/money
• XiO reduces the need to have someone on-site/in person to manage my devices

Incentivized

• The amount of hours to get things integrated is negative.
• The amount of hours researching how to get devices integrated is negative.
• Overall the amount of time and effort getting things working has been a negative experience.

Incentivized