TrustRadius

Critical Insight Managed Detection and Response vs. LevelBlue Managed Security Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Critical Insight Managed Detection and Response
Score 9.0 out of 10
N/A
The Critical Insight Managed Detection and Response platform receives logs from the Critical Insight on-premises collector, from the cloud, or hybrid environments. Their technology then prioritizes alerts to send to the Critical Insight Expert Analysts for investigation in the security operations centers.N/A
LevelBlue Managed Security Services
Score 10.0 out of 10
N/A
LevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A
Pricing
Critical Insight Managed Detection and ResponseLevelBlue Managed Security Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Critical Insight Managed Detection and ResponseLevelBlue Managed Security Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Critical Insight Managed Detection and ResponseLevelBlue Managed Security Services
User Ratings
Critical Insight Managed Detection and ResponseLevelBlue Managed Security Services
Likelihood to Recommend
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
Critical Insight Managed Detection and ResponseLevelBlue Managed Security Services
Likelihood to Recommend
Critical Insight
No answers on this topic
LevelBlue
The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
MR
Michael Ronchetti
IT Infrastructure Specialist
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Pros
Critical Insight
No answers on this topic
LevelBlue
  • Manages and monitors traffic to provide security
  • Reports in timely manner on all incidents
  • Web portal access to review reports and suggestions
Luke Kuhlow | TrustRadius Reviewer
Luke Kuhlow
Network Administrator
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Cons
Critical Insight
No answers on this topic
LevelBlue
  • There is no option to include rules type functions, which would be very useful to save configuration time.
  • The support is not as helpful as I would like, nor its documentation.
  • A friendly graphical interface would be very well accepted.
Carlos Daniel Casañas Bertolo ஃ | TrustRadius Reviewer
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Alternatives Considered
Critical Insight
No answers on this topic
LevelBlue
We have not really looked at other products.
Verified User
Anonymous
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Return on Investment
Critical Insight
No answers on this topic
LevelBlue
  • Protects valuable data and defends against increasingly sophisticated threat actors
  • We have achieved increase in customer trust and distinguished the company from our main rival
  • Freed the company's roughly 10 employees to focus on expanding the business internationally
MR
Michael Ronchetti
IT Infrastructure Specialist
Read full review
ScreenShots