Cross Identity vs. Forefront Identity Manager (Discontinued)

Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

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I think that MIM is great for compliance since it reduces the number of logins that are required by users. Most offices have post-it notes with logins floating around because there are so many to remember or there are "shared" logins. This reduces the number of logins to 1 and you can easily revoke access in one fell swoop. This prevents gaps and holes with terminations and updates to select groups are super simple.

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• Authentication
• Security
• Identity Management

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• For Windows Server 2008 R2 Servers is a great tool to set a codeless provisioning over new objects.
• Can easily integrate with Active Directory and Exchange Servers, improving the identity sync between the final user and the lifecycle management.
• Improvements in the areas of performance, simplified deployment easing the troubleshooting tasks, better documentation knowledge base, and more language support.
• The codeless provisioning provided in FIM can sustain a variety from high demand to mid-size scenarios for account lifecycle management.

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Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

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Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

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It is Microsoft. We are a Microsoft shop, primarily. It integrates deeply with Active Directory making it good for Microsoft Active Directory shops.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Contract terms are fine. No complaints there.

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professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.

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• We see a positive impact simply in the time savings alone. Chasing accounts around is time-consuming and prone to error.
• The cost to us is negligible to the value it provides.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info