Cross Identity vs. KeePassXC

Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion.

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KeePassXC works well for storing encrypted credentials locally. Implementing solutions requiring KeePassXC database synchronization between different devices might be challenging

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• Easy to use
• Secure, with a variety of encryption options
• Can perform autotype on Xorg

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• Usability is worse if compared to other solutions but this is a good thing
• References are a good feature, but it may be complicated to make them work as expected
• Integration with other applications like browsers can be definitely improved
• Features like secure notes and storing secrets that are not credentials but very sensitive like credit cards are definitely missed.

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Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show.

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I think some of the interface could be improved. Also, it would be nice to have autotype working in Wayland. Other than that though, it's easy enough that I've been able to teach non-technical people how to use it effectively.

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Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly.

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They are not exactly the same. KeePassXC is good for secure storing locally secrets like credentials. All the password managers mentioned above rely on storing data in the cloud and synchronization with various devices. KeePassXC definitely has much smaller attack surface. But at the cost of usability.

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Contract terms are fine. No complaints there.

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professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly.

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• It doesn't cost anything but does the job. No specific ROI impact.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info