Cross Identity vs. Self Service Reset Password Management

Cross Identity

Self Service Reset Password Management

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cross Identity	Score 3.6 out of 10	N/A	Cross Identity (formerly Ilantus) is presented as a comprehensive Identity & Access Management Solution, with SSO, web access management, and related features such as shared app login (multiple employees can use a single license during different sessions, and yet protect the app password from all the users).	N/A
Self Service Reset Password Management	Score 9.0 out of 10	N/A	The Self Service Reset Password Management, or SSRPM, application from Tools4ever is a self-serve password management application that allows end users to manage their password (e.g. a forgotten password) in a secure fashion without alerting the IT help desk.	N/A

Pricing

Cross Identity

Self Service Reset Password Management

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Cross Identity	Self Service Reset Password Management
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Cross Identity	Self Service Reset Password Management
Top Pros	No answers on this topic	Pro Ease of use Pro End users Pro Login issues
Top Cons	No answers on this topic	Minus Additional feature Minus Remote users Minus Sending alerts

Features

Cross Identity

Self Service Reset Password Management

Identity Management

Comparison of Identity Management features of Product A and Product B
	Cross Identity 2.7 1 Ratings 100% below category average	Self Service Reset Password Management - Ratings
ID Management Single-Sign On (SSO)	2.71 Ratings	00 Ratings
Multi-Factor Authentication	1.01 Ratings	00 Ratings
Password Management	4.51 Ratings	00 Ratings

Best Alternatives
	Cross Identity	Self Service Reset Password Management
Small Businesses	Dashlane Score 9.2 out of 10	KeePass Score 9.3 out of 10
Medium-sized Companies	RSA Access Manager (Discontinued) Score 10.0 out of 10	KeePass Score 9.3 out of 10
Enterprises	RSA Access Manager (Discontinued) Score 10.0 out of 10	KeePass Score 9.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cross Identity	Self Service Reset Password Management
Likelihood to Recommend	1.0 (1 ratings)	9.0 (1 ratings)
Usability	1.8 (1 ratings)	- (0 ratings)
Support Rating	1.0 (1 ratings)	- (0 ratings)
Contract Terms and Pricing Model	3.6 (1 ratings)	- (0 ratings)
Professional Services	1.0 (1 ratings)	- (0 ratings)

User Testimonials
	Cross Identity	Self Service Reset Password Management
Likelihood to Recommend	Cross Identity (Formerly Ilantus) Password reset is where they perform well. The product is very economical compared to other SSO vendors But even with this price, there is a lot of improvement that is needed. The management is poised to make changes but the engineers at Cross Identity need to take their job more seriously in my opinion. Incentivized Verified User Anonymous Read full review	Tools4ever It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment. Incentivized Verified User Anonymous Read full review
Pros	Cross Identity (Formerly Ilantus) No answers on this topic	Tools4ever It provides ease of use in assisting end users with login issues. Provides self-service when passwords or account assistance is needed. Incentivized Verified User Anonymous Read full review
Cons	Cross Identity (Formerly Ilantus) No answers on this topic	Tools4ever The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial. Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful. Incentivized Verified User Anonymous Read full review
Usability	Cross Identity (Formerly Ilantus) Our experience with Cross Identity has not been very good, particularly recently, we are in the middle of many issues, outages etc. The management has given us all kind of assurances but we are still waiting for the results to start show. Incentivized Verified User Anonymous Read full review	Tools4ever No answers on this topic
Support Rating	Cross Identity (Formerly Ilantus) Support is not appropriate. I mean the product support ad managed services both. It would be great if they can introduce a more coherent project governance structure. Advise to management, please encourage your engineers to take their job little more seriously. The product is full of bugs and have not been tested thoroughly. Incentivized Verified User Anonymous Read full review	Tools4ever No answers on this topic
Alternatives Considered	Cross Identity (Formerly Ilantus) No answers on this topic	Tools4ever There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution. Incentivized Verified User Anonymous Read full review
Contract Terms and Pricing Model	Cross Identity (Formerly Ilantus) Contract terms are fine. No complaints there. Incentivized Verified User Anonymous Read full review	Tools4ever No answers on this topic
Professional Services	Cross Identity (Formerly Ilantus) professional services team is not very well versed with the the product from my experience. They should possess more knowledge to fix the issues more quickly. Incentivized Verified User Anonymous Read full review	Tools4ever No answers on this topic
Return on Investment	Cross Identity (Formerly Ilantus) No answers on this topic	Tools4ever It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues. A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks. Incentivized Verified User Anonymous Read full review
ScreenShots	Cross Identity Screenshots