Crystal POS vs. Retail Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Crystal POS
Score 6.2 out of 10
Small Businesses (1-50 employees)
Crystal, launched in 2020 by co-founders Michael Razny and Joel Steinbaugh, is a cloud-based inventory, point-of-sale, and jewelry store management platform. It aims to displace generic retail point solutions and antiquated jewelry management software owners have struggled with for decades. Crystal gives independent jewelers inventory management capabilities with custom attributes linked between transactions, clients and accounts. The iOS…N/A
Retail Pro
Score 7.9 out of 10
N/A
Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.N/A
Pricing
Crystal POSRetail Pro
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Crystal POSRetail Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Crystal POSRetail Pro
Best Alternatives
Crystal POSRetail Pro
Small Businesses
Lightspeed Retail
Lightspeed Retail
Score 9.1 out of 10
Lightspeed Retail
Lightspeed Retail
Score 9.1 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Enterprises

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All AlternativesView all alternativesView all alternatives
User Ratings
Crystal POSRetail Pro
Likelihood to Recommend
-
(0 ratings)
6.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Crystal POSRetail Pro
Likelihood to Recommend
Crystal
No answers on this topic
Retail Pro International
Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.
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Pros
Crystal
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Retail Pro International
  • The capability of interface customization.
  • Good for small retailers.
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Cons
Crystal
No answers on this topic
Retail Pro International
  • Serial number tracking and reporting.
  • Serial/Batch based selling price.
  • Online reports.
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Likelihood to Renew
Crystal
No answers on this topic
Retail Pro International
First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.
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Support Rating
Crystal
No answers on this topic
Retail Pro International
Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.
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Alternatives Considered
Crystal
No answers on this topic
Retail Pro International
N/A. I wish we could switch to other products.
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Return on Investment
Crystal
No answers on this topic
Retail Pro International
  • It decreased the home office's efficiency because it runs too slow and always crashes.
  • At the store level, it causes cash over short/duplicate charge issues when it crashes.
  • For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.
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ScreenShots

Crystal POS Screenshots

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