What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 10 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
- CS-Cart Multi-Vendor Marketplace Platform ranks higher in 3 feature sets: Online Storefront, Online Shopping Cart, eCommerce Business Management
- Dokan ranks higher in 1 feature set: eCommerce Marketing
Online Storefront
8.4
CS-Cart Multi-Vendor Marketplace Platform
84%
6.8
Dokan
68%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 8/9 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 8/9 features
Product catalog & listings
8.7
87%
10 Ratings
9.0
90%
1 Rating
Product management
8.7
87%
10 Ratings
8.0
80%
1 Rating
Bulk product upload
8.0
80%
9 Ratings
7.0
70%
1 Rating
Branding
8.5
85%
10 Ratings
6.0
60%
1 Rating
Mobile storefront
7.8
78%
8 Ratings
5.0
50%
1 Rating
Product variations
8.2
82%
9 Ratings
5.0
50%
1 Rating
Website integration
8.6
86%
9 Ratings
8.0
80%
1 Rating
Visual customization
8.5
85%
10 Ratings
6.0
60%
1 Rating
CMS
8.6
86%
10 Ratings
7.0
70%
1 Rating
Online Shopping Cart
8.0
CS-Cart Multi-Vendor Marketplace Platform
80%
5.0
Dokan
50%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 2/2 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 2/2 features
Abandoned cart recovery
7.8
78%
9 Ratings
N/A
0 Ratings
Checkout user experience
8.3
83%
10 Ratings
5.0
50%
1 Rating
Online Payment System
8.7
CS-Cart Multi-Vendor Marketplace Platform
87%
Dokan
Feature Set Not Supported
N/A
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/1 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 1/1 features
eCommerce security
8.7
87%
9 Ratings
N/A
0 Ratings
eCommerce Marketing
8.1
CS-Cart Multi-Vendor Marketplace Platform
81%
9.0
Dokan
90%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 2/3 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 2/3 features
Promotions & discounts
8.5
85%
9 Ratings
N/A
0 Ratings
Personalized recommendations
7.6
76%
9 Ratings
N/A
0 Ratings
SEO
8.1
81%
9 Ratings
9.0
90%
1 Rating
eCommerce Business Management
8.0
CS-Cart Multi-Vendor Marketplace Platform
80%
7.8
Dokan
78%
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 3/5 features
CS-Cart Multi-Vendor Marketplace Platform ranks higher in 3/5 features
Multi-site management
8.7
87%
8 Ratings
N/A
0 Ratings
Order processing
8.3
83%
10 Ratings
7.0
70%
1 Rating
Inventory management
6.8
68%
10 Ratings
9.0
90%
1 Rating
Shipping
7.3
73%
9 Ratings
8.0
80%
1 Rating
Custom functionality
8.7
87%
9 Ratings
7.0
70%
1 Rating
Attribute Ratings
- CS-Cart Multi-Vendor Marketplace Platform is rated higher in 1 area: Support Rating
- Dokan is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
8.3
CS-Cart Multi-Vendor Marketplace Platform
83%
10 Ratings
10.0
Dokan
100%
1 Rating
Usability
8.3
CS-Cart Multi-Vendor Marketplace Platform
83%
7 Ratings
9.0
Dokan
90%
1 Rating
Support Rating
8.2
CS-Cart Multi-Vendor Marketplace Platform
82%
7 Ratings
7.0
Dokan
70%
1 Rating
Implementation Rating
8.2
CS-Cart Multi-Vendor Marketplace Platform
82%
1 Rating
Dokan
N/A
0 Ratings
Likelihood to Recommend
CS-Cart Multi-Vendor Marketplace Platform
For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
Founder
M Dot MediaMarketing & Advertising, 1-10 employees
Dokan
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.

Verified User
Professional in Engineering
Consumer Goods Company, 1-10 employeesPros
CS-Cart Multi-Vendor Marketplace Platform
- Quick and easy set up of a multi-vendor marketplace
- Very easy-to-use page designer
- Huge marketplace of add-ons to cover pretty much anything you need

Verified User
C-Level Executive in Information Technology
Automotive Company, 1-10 employeesDokan
- Intuitive back-end functions.
- User-friendly front-end interface.
- Bug fixes and improvements are done often and regularly.

Verified User
Professional in Engineering
Consumer Goods Company, 1-10 employeesCons
CS-Cart Multi-Vendor Marketplace Platform
- The high cost of the platform itself and plugins.
- Unavailability of the mobile application in the basic version of the platform.
- Relatively difficult process of installing updates if you are new to IT.
Founder & CEO
WabrumApparel & Fashion, 1-10 employees
Dokan
- Sign-up procedure could be more explanatory for vendors.
- Sign-up validations could be improved.
- Support for multi-currency and multilingual shops needs to be improved.

Verified User
Professional in Engineering
Consumer Goods Company, 1-10 employeesPricing Details
CS-Cart Multi-Vendor Marketplace Platform
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Dokan
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Usability
CS-Cart Multi-Vendor Marketplace Platform
CS-Cart Multi-Vendor Marketplace Platform 8.3
Based on 7 answers
The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store.If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
DIRECTOR
OISIA PRIVATE LIMITEDComputer Software, 1-10 employees
Dokan
Dokan 9.0
Based on 1 answer
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.

Verified User
Professional in Engineering
Consumer Goods Company, 1-10 employeesSupport Rating
CS-Cart Multi-Vendor Marketplace Platform
CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 7 answers
inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.

Verified User
Manager in Other
Luxury Goods & Jewelry Company, 1-10 employeesDokan
Dokan 7.0
Based on 1 answer
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.

Verified User
Professional in Engineering
Consumer Goods Company, 1-10 employeesImplementation Rating
CS-Cart Multi-Vendor Marketplace Platform
CS-Cart Multi-Vendor Marketplace Platform 8.2
Based on 1 answer
Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.

Verified User
C-Level Executive in Information Technology
Automotive Company, 1-10 employeesDokan
No score
No answers yet
No answers on this topic
Alternatives Considered
CS-Cart Multi-Vendor Marketplace Platform
It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
Md
LehbazaarBusiness Supplies & Equipment, 1-10 employees
Dokan
No answers on this topic
Return on Investment
CS-Cart Multi-Vendor Marketplace Platform
- Positive impact in learning to set up a shopping cart
- ROI is questionable, as we are still building our business model
- Positive impact on our business model and direction

Verified User
Engineer in Corporate
Marketing & Advertising Company, 1-10 employeesDokan
- Positive impact on small to medium shops.
- Needs good advertisement and features to get large shops to sign up.
- Needs more bulk product import and management features.

Verified User
Professional in Engineering
Consumer Goods Company, 1-10 employees