CSG Xponent vs. Pobuca

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CSG Xponent
Score 0.0 out of 10
N/A
CSG Xponent is a cloud engagement solution that combines a customer data platform, customer journey orchestration and analytics, and omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions to improve business outcomes, quicken time to value and reduce risk.N/A
Pobuca
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Pobuca Connect is a cloud app that turns multiple, overlapping and non-connected business contact lists into one unified company address book that’s easy to access from everywhere and ready to share with co-workers or business associates. It also includes the built-in Pobuca Bot, a virtual assistant to help keep business contacts up to date.
$0
Pricing
CSG XponentPobuca
Editions & Modules
No answers on this topic
Free
$0.00
Pro
$3.00
per user/per month
Enterprise
$5.00
per user/per month
Offerings
Pricing Offerings
CSG XponentPobuca
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
CSG XponentPobuca
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CSG XponentPobuca
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Bright Pattern Contact Center
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Score 10.0 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Conversica
Conversica
Score 9.5 out of 10
Creatio
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Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CSG XponentPobuca
Likelihood to Recommend
-
(0 ratings)
8.9
(3 ratings)
User Testimonials
CSG XponentPobuca
Likelihood to Recommend
CSG
No answers on this topic
Pobuca Ltd
It is a great tool for everyone who has a lot of contacts to manage and is not good at keeping contacts. It has the capacity to hold a massive number of contacts and it arranges them so one can effortlessly find any of their contacts without wasting time.
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Pros
CSG
No answers on this topic
Pobuca Ltd
  • Contacts are entered easily.
  • It has many options for different types of information you can input.
  • The ability to take pictures of business cards and it stores it makes it easier to find at a later date.
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Cons
CSG
No answers on this topic
Pobuca Ltd
  • Alphabetical display
  • Merging contacts (fix screen so only contacts move, not the whole display of action buttons)
  • Improve scan quality
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Alternatives Considered
CSG
No answers on this topic
Pobuca Ltd
BizConnect’s customer service was not good and was a bit slow in searching contacts. But Pobuca is the best choice in this regard--from customer service to the ease with which we can add contact into it is amazing. Its flexibility is another major factor in choosing Pobuca. Finding any contact through this software is very simple, but its scanning feature is a bit slow and takes time.
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Return on Investment
CSG
No answers on this topic
Pobuca Ltd
  • Shortened time looking for leads
  • Practicality in dialing direct from the app
  • Our custom fields help us a lot job-wise
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ScreenShots

CSG Xponent Screenshots

Screenshot of CSG Xponent Journey Mapping Tool guides ideation and planning to strategize ideal experiences.Screenshot of CSG Xponent Decisioning Tool bridges the touchpoint gaps caused and ensures customers engagement is improved at every stage of the customer lifecycle using AI and business logic.Screenshot of CSG Xponent CDP capabilities brings customer information together into a single system to convert complexity into clear, simple, customer-centric actions.Screenshot of CSG Xponent Analytics capabilities track and report both historically and real-time insights, across connected channels.Screenshot of CSG Xponent Segmentation and Activation resources deliver real-time, custom rules driven data segmentation and attribute creation.

Pobuca Screenshots

Screenshot of Pobuca-where teams share contactsScreenshot of Import business contacts in one placeScreenshot of Link contacts to related organizationsScreenshot of Smart search finds  the user is looking forScreenshot of Capture email signaturesScreenshot of Access contacts everywhere with Pobuca mobile app