CTERA Edge X Series (discontinued) vs. Zscaler Data Security

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

Great for network DLP, web, and endpoint monitoring. DSPM data discovery works well for key structured and unstructured data sources. An area for improvement is simplifying the interface into a single pane for reviewing incidents and making it part of the tooling, rather than a separate module with a fee (incident receiver).

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• Standard File Backup

• If the policy is set correctly, it identifies DLP (Data Loss Prevention).
• Scanning zip files to find executables works really well.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• The DLP dictionary functions need to be expanded upon, such as matching all regex patterns with any phrases and vice versa. The only way to do this today is to create two dictionaries and then use an engine to combine them; however, this approach loses the ability to utilize proximity.
• Regex does not support lookaheads.

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Zscaler Data Protection is a complete solution for protecting your valuable data. No matter whether the data resides at your on-prem, cloud, or any workload or at the data center, Zscaler has a foolproof mechanism to protect it at any cost with zero tolerance. Also, Zscaler Data Protection has a perfect UI for deploying, managing, and maintaining our different kinds of environments. (e.g., On-Prem or Hybrid).

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

Thought about deploying zero trust cloud within our environment, but we are still in the early stages of our digital transformation projects. Still evaluating current options, but we knew Zscaler Data Security took a strict approach to data, so that's what we wanted to evaluate.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• NONE, it about put us out of business

• It has had a positive impact on protection of intellectual property
• It had a negative impact on us as tenant to tenant connectivity needs to get better.
• Positive news in how it integrates with our identity provider

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info