TrustRadius: an HG Insights company

Customer Focus vs. Foundation Software Construction Accounting

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Focus

    Score9.6 out of 10
    N/ACustomer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.

    $50

    # of stores and users

    Foundation Software Construction Accounting

    Score8.3 out of 10
    N/AFoundation Software headquartered in Strongsville, Ohio offers their construction accounting and payroll software. The vendor states that their job costing construction accounting software is designed to be easy to use and provides the accounting and management tools needed to run a successful construction business.N/A
    Pricing
    Customer FocusFoundation Software Construction Accounting
    Editions & Modules
    Standard
    $50
    # of stores and users
    Ultimate
    $99
    # of stores and users
    No answers on this topic
    Offerings
    Pricing Offerings
    Customer FocusFoundation Software Construction Accounting
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$249 Site setup and trainingNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Customer FocusFoundation Software Construction Accounting
    Online Storefront
    Comparison of Online Storefront features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    9.2
    1 Ratings
    16% above category average
    Foundation Software Construction Accounting
    -
    Ratings
    Product catalog & listings9.01 Ratings00 Ratings
    Product management9.01 Ratings00 Ratings
    Bulk product upload10.01 Ratings00 Ratings
    Branding9.01 Ratings00 Ratings
    Mobile storefront9.01 Ratings00 Ratings
    Product variations9.01 Ratings00 Ratings
    Website integration10.01 Ratings00 Ratings
    Visual customization9.01 Ratings00 Ratings
    CMS9.01 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    9.0
    1 Ratings
    16% above category average
    Foundation Software Construction Accounting
    -
    Ratings
    Checkout user experience9.01 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    8.0
    1 Ratings
    4% above category average
    Foundation Software Construction Accounting
    -
    Ratings
    Personalized recommendations9.01 Ratings00 Ratings
    SEO7.01 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    9.0
    1 Ratings
    11% above category average
    Foundation Software Construction Accounting
    -
    Ratings
    Shipping9.01 Ratings00 Ratings
    Custom functionality9.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    -
    Ratings
    Foundation Software Construction Accounting
    7.4
    4 Ratings
    6% above category average
    Employee demographic data00 Ratings5.12 Ratings
    Employment history00 Ratings7.54 Ratings
    Job profiles and administration00 Ratings9.62 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.73 Ratings
    Organization and location management00 Ratings5.12 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings9.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    -
    Ratings
    Foundation Software Construction Accounting
    8.0
    4 Ratings
    16% above category average
    Pay calculation00 Ratings8.03 Ratings
    Support for external payroll vendors00 Ratings10.01 Ratings
    Off-cycle/On-Demand payment00 Ratings8.54 Ratings
    Benefit plan administration00 Ratings8.03 Ratings
    Direct deposit files00 Ratings6.13 Ratings
    Salary revision and increment management00 Ratings7.73 Ratings
    Reimbursement management00 Ratings7.73 Ratings
    Asset Management
    Comparison of Asset Management features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    -
    Ratings
    Foundation Software Construction Accounting
    7.7
    3 Ratings
    12% above category average
    Tracking of all physical assets00 Ratings7.73 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    -
    Ratings
    Foundation Software Construction Accounting
    8.2
    4 Ratings
    7% above category average
    Dashboards00 Ratings9.63 Ratings
    Standard reports00 Ratings8.04 Ratings
    Custom reports00 Ratings7.54 Ratings
    Data exportability00 Ratings7.74 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    -
    Ratings
    Foundation Software Construction Accounting
    9.1
    4 Ratings
    17% above category average
    Plan distribution & viewing00 Ratings10.01 Ratings
    Plan markups & sharing00 Ratings10.01 Ratings
    Photo documentation00 Ratings9.02 Ratings
    Jobsite reports00 Ratings10.01 Ratings
    Document sharing00 Ratings9.63 Ratings
    Collaboration & approvals00 Ratings9.01 Ratings
    Mobile app00 Ratings7.62 Ratings
    Change orders00 Ratings7.53 Ratings
    Estimating
    Comparison of Estimating features of Customer Focus and Foundation Software Construction Accounting
    Feature
    Customer Focus
    -
    Ratings
    Foundation Software Construction Accounting
    8.7
    3 Ratings
    14% above category average
    Job costing00 Ratings7.53 Ratings
    Cost databases00 Ratings9.62 Ratings
    Cost calculator00 Ratings9.01 Ratings
    Best Alternatives
    Customer FocusFoundation Software Construction Accounting
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customer FocusFoundation Software Construction Accounting
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.5
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Customer FocusFoundation Software Construction Accounting
    Likelihood to Recommend
    Customer Focus, Inc.
    Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
    Incentivized
    Read full review
    Foundation Software
    Working as a general contractor or subcontractor, I highly recommend Foundation Software Construction Accounting. I would not recommend it for anything outside construction, but it could still be used for other businesses.
    Incentivized
    Read full review
    Pros
    Customer Focus, Inc.
    • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
    • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
    • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
    Incentivized
    Read full review
    Foundation Software
    • Invoicing
    • Reports
    • Payroll
    Incentivized
    Read full review
    Cons
    Customer Focus, Inc.
    • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
    • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
    • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
    Incentivized
    Read full review
    Foundation Software
    • I think A/P Invoice approval could be much smoother.
    • Purchase orders should be more detailed able to be issued and easily modified and enter invoices against them.
    • A/P check distribution should let you select checks for ACH payment and printed check in the same run.
    Incentivized
    Read full review
    Likelihood to Renew
    Customer Focus, Inc.
    No answers on this topic
    Foundation Software
    There are some things it lacks, certain reports or history audits. I have to call them to do certain things-submit a ticket and wait on someone to call back instead of getting someone immediately. Especially if it's urgent. I have to wait on them to push an update-and they usually run a week or 2 later- to pull quarterly or annual tax forms.
    Read full review
    Usability
    Customer Focus, Inc.
    No answers on this topic
    Foundation Software
    I give Foundation Software Construction Accounting this rating because once you learn the software and how detailed its with multiple steps to complete transactions, it is very user friendly and keeps you from making user errors.
    Incentivized
    Read full review
    Support Rating
    Customer Focus, Inc.
    No answers on this topic
    Foundation Software
    Support is usually pretty great. Most of the time return calls to tickets logged are fairly quick. Most everyone is knowledgeable and helpful.
    Read full review
    Implementation Rating
    Customer Focus, Inc.
    No answers on this topic
    Foundation Software
    the person from them was impatient and would make comments about we've been over this
    Read full review
    Alternatives Considered
    Customer Focus, Inc.
    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
    Incentivized
    Read full review
    Foundation Software
    Personally,
    I did not have a hand in deciding the software, but for our company is has not
    led to increased productivity or made things easier. It has been more difficult
    for payroll to be inputted correctly and the payroll reports for certified
    payroll often come out incorrect and we need to manually figure out how to correct
    the issues and get them in correctly
    Incentivized
    Read full review
    Return on Investment
    Customer Focus, Inc.
    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Incentivized
    Read full review
    Foundation Software
    • Financial Management
    • Return on Investmetn
    • Job Costing
    Incentivized
    Read full review
    ScreenShots