Customer Focus vs. Visual Lease

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer Focus
Score 9.6 out of 10
N/A
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
$50
# of stores and users
Visual Lease
Score 7.0 out of 10
N/A
Visual Lease is a Lease Management Software that provides lease accounting functionality with lease administration functionality to manage a company's lease portfolio.N/A
Pricing
Customer FocusVisual Lease
Editions & Modules
Standard
$50
# of stores and users
Ultimate
$99
# of stores and users
No answers on this topic
Offerings
Pricing Offerings
Customer FocusVisual Lease
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$249 Site setup and trainingNo setup fee
Additional Details
More Pricing Information
Community Pulse
Customer FocusVisual Lease
Features
Customer FocusVisual Lease
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Customer Focus
9.2
1 Ratings
17% above category average
Visual Lease
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management9.01 Ratings00 Ratings
Bulk product upload10.01 Ratings00 Ratings
Branding9.01 Ratings00 Ratings
Mobile storefront9.01 Ratings00 Ratings
Product variations9.01 Ratings00 Ratings
Website integration10.01 Ratings00 Ratings
Visual customization9.01 Ratings00 Ratings
CMS9.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Customer Focus
9.0
1 Ratings
17% above category average
Visual Lease
-
Ratings
Checkout user experience9.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Customer Focus
8.0
1 Ratings
4% above category average
Visual Lease
-
Ratings
Personalized recommendations9.01 Ratings00 Ratings
SEO7.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Customer Focus
9.0
1 Ratings
12% above category average
Visual Lease
-
Ratings
Shipping9.01 Ratings00 Ratings
Custom functionality9.01 Ratings00 Ratings
Best Alternatives
Customer FocusVisual Lease
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Yardi Voyager
Yardi Voyager
Score 9.1 out of 10
Medium-sized Companies
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Yardi Voyager
Yardi Voyager
Score 9.1 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Customer FocusVisual Lease
Likelihood to Recommend
9.0
(1 ratings)
8.3
(3 ratings)
Usability
-
(0 ratings)
7.3
(3 ratings)
Support Rating
-
(0 ratings)
6.6
(3 ratings)
User Testimonials
Customer FocusVisual Lease
Likelihood to Recommend
Customer Focus, Inc.
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
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Visual Lease
Visual Lease is well suited for companies that are trying to manage their leases in a more automated way other then spreadsheet. A company that needs visibility around their leases and wants to stay in compliance with the ever changing world of accounting. A company that wants a software that can integrate with their ERP and make routine monthly accounting entries.
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Pros
Customer Focus, Inc.
  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
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Visual Lease
  • Generates abstract reports
  • Allows us to include lessor's leases
  • Fairly user friendly
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Cons
Customer Focus, Inc.
  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
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Visual Lease
  • So far, this has worked out extremely well for our governmental environment.
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Usability
Customer Focus, Inc.
No answers on this topic
Visual Lease
Visual Lease has been really helpful to our company and we haven't had any issues
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Support Rating
Customer Focus, Inc.
No answers on this topic
Visual Lease
Visual Lease support was not too impressive to me because when I reached out to ask about the XXX codes in the journal entries, they did not seem concerned. They just said they were default accounts, but I did not know what I was supposed to do with them since we did not have these accounts. Also, when I asked about API integration, I could not get a good response on how to get Visual Lease to be connected with Intacct.
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Alternatives Considered
Customer Focus, Inc.
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
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Visual Lease
We also evaluated Lease Accelerator and Lease Query. We didn't go with Lease Accelerator because it didn't have lessor leases. We did not go with Lease Query because they did not have abstract reports.
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Return on Investment
Customer Focus, Inc.
  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
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Visual Lease
  • This has been extremely important in compiling all of the many leases that we have going on throughout different years and timelines.
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ScreenShots