Customer Thermometer vs. Nicereply
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Customer Thermometer | Score6 out of 10 | N/A | Customer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton. | $29 per month |
Nicereply | Score7 out of 10 | N/A | Nicereply is a customer satisfaction survey tool built for support teams. With it, users can create and send one-click surveys to measure Customer Satisfaction, Net Promoter Score & Customer Effort Score. Nicereply boasts users at hundreds of support teams at companies like Microsoft, Lenovo, Hubspot and Buffer , who use the solution to measure and improve the quality of their customer service. Measure Customer Satisfaction (CSAT), Net… | $39 Up to 3 agents and 100 responses / month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | All features All integrations Unlimited number of surveys Unlimited surveys sent | ||||||||||||||
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| Customer Thermometer | Nicereply | |
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| Small Businesses | Jotform Score8.5 out of 10 | MindTouch Score7 out of 10 |
| Medium-sized Companies | ![]() Qualaroo Score7 out of 10 | Sogolytics Score9 out of 10 |
| Enterprises | QuestionPro Score9.1 out of 10 | Medallia Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
