CustomGPT vs. Zoom Contact Center
CustomGPT vs. Zoom Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
CustomGPT | N/A | CustomGPT lets users "Make Your Own ChatBOT" with their own data. Using OpenAI's language models, this chatbot lets uers write blog posts, answer customer service questions, plus 100+ use cases. | $49.99 per month | |
Zoom Contact Center | N/A | Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty. It includes intelligent self-service and routing, a unified communications and contact center, and video optimized high-touch engagements. | $69 per month per user |
CustomGPT | Zoom Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CustomGPT | Zoom Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
CustomGPT | Zoom Contact Center | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CustomGPT | Zoom Contact Center | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.9 (12 ratings) |
CustomGPT | Zoom Contact Center | |
---|---|---|
Likelihood to Recommend | Poll the People No answers on this topic | Zoom |
Pros | Poll the People No answers on this topic | Zoom |
Cons | Poll the People No answers on this topic | Zoom |
Alternatives Considered | Poll the People No answers on this topic | Zoom |
Return on Investment | Poll the People No answers on this topic | Zoom |
ScreenShots | CustomGPT Screenshots | Zoom Contact Center Screenshots |