What users are saying about
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18 Ratings

Cvent Passkey

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18 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Cvent Passkey

Cvent Passkey is best suited for those who do not have constant cancellations or replacements and more of a set rooming list. The nature of my company's events are surgeons and sales representatives whose schedules always change and we have to cancel or replace at the last minute. In our case, we felt that creating our own rooming lists and keeping track of all these changes ourselves was easier to do than Passkey.
Bri Anguilano | TrustRadius Reviewer

Pros

Cvent Passkey

  • Automates the room booking process!
  • The fact that both integrated & non-integrated hotels can easily use the system is a huge benefit.
Anonymous | TrustRadius Reviewer

Cons

Cvent Passkey

  • The support center for administrators (GroupMax) and the dashboard could be better. Good for beginnings, but there is a lack of detail for more advanced users.
  • The process of building a booking site could be easier/more streamlined. We sometimes have to hunt around to find where to edit information.
Anonymous | TrustRadius Reviewer

Support Rating

Cvent Passkey

Cvent Passkey 8.1
Based on 18 answers
I have not had any issues with Passkey where I needed help from the support team. The Cvent Community has been a great spot to ask questions regarding Passkey and get the answers that I needed. I think that Cvent Community has hundreds of people that have had years of experience using these different products and when I have questions, they have usually been asked in the past.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cvent Passkey

We haven't used any other options. We used to manage everything manually, which sucked up hundreds of hours of our employee's time and cause frustrations among some of our high profile clients who wanted to make their bookings or manage their trip on their own off-hours time instead of having to reach our employees during booking hours. They are then also able to edit their reservation and receive confirmation numbers without having to go through us. With all of the GDPR issues occurring, it's also solving a lot of trouble of collecting information and properly managing it.
Rachel Sigley-Cantalupo | TrustRadius Reviewer

Return on Investment

Cvent Passkey

  • Positive ROI: Credit Card information is easily collected for the hotel.
  • Negative ROI: It was harder for us planners to track the changes.
Bri Anguilano | TrustRadius Reviewer

Screenshots

Pricing Details

Cvent Passkey

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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