What users are saying about
49 Ratings
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Score 8 out of 100
44 Ratings
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Score 8.7 out of 100

Attribute Ratings

  • Keeper is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.0

CyberArk Privileged Access Management

80%
9 Ratings
9.2

Keeper

92%
20 Ratings

Usability

CyberArk Privileged Access Management

N/A
0 Ratings
9.0

Keeper

90%
1 Rating

Support Rating

7.3

CyberArk Privileged Access Management

73%
7 Ratings
10.0

Keeper

100%
4 Ratings

Likelihood to Recommend

Cyberark

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
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Keeper Security

It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.
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Pros

Cyberark

  • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
  • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
  • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
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Keeper Security

  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
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Cons

Cyberark

  • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
  • More options when storing passwords - especially for network based passwords
  • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
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Keeper Security

  • I find that Keeper could use some work with their desktop interface, a sleeker and friendlier user interface would definitely benefit them.
  • Keeper doesn’t have a Security Dashboard, which makes it more complicated to evaluate the strengths and weaknesses of your passwords.
  • The automatic web form filling is somewhat limited at the time, but im sure they will improve it soon.
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Pricing Details

CyberArk Privileged Access Management

Starting Price

Editions & Modules

CyberArk Privileged Access Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    CyberArk offers a variety of Identity Security packages for different user types within an organization.

    Keeper

    Starting Price

    $0

    Editions & Modules

    Keeper editions and modules pricing
    EditionModules
    Keeper Business$3.751
    Keeper EnterpriseContact Keeper for pricing2

    Footnotes

    1. per user, per month
    2. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Cyberark

    No answers on this topic

    Keeper Security

    It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
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    Support Rating

    Cyberark

    Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
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    Keeper Security

    Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
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    Alternatives Considered

    Cyberark

    It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
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    Keeper Security

    I have used the Apple cloud, but if you forget your password into that, once again, you’re at the mercy of calling customer service. With Keeper, you can use the thumbprint option to log on, and there’s any of your needed passwords. It’s fast and simple, and you don’t have to wait online to unlock the app you’ve locked yourself out of.
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    Return on Investment

    Cyberark

    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
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    Keeper Security

    • The spreadsheets and printed papers being passed around the office with passwords on them have gone! This is a huge security hole plugged.
    • Users actively use the software which says something - it is easy to use and intuitive. When software is not intuitive, it tends to not get used.
    • It gives IT control over who does what with passwords, and while difficult to quantify it is certainly a dramatically positive impact on the organization.
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    Screenshots

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