Keeper Security for all your problems
May 30, 2017

Keeper Security for all your problems

Neil Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Keeper

I use Keeper every day to protect my passwords to the various websites that I have and I use it in my home environment for home banking, storing valuable documents that contain sensitive information, contracts etc., and for ease of use in entering websites where I need to use a username and password.

It's a great product, has fingerprint recognition and is very quick, makes my workflow a lot easier to use.
  • Entering websites where passwords user names are needed
  • Fingerprint recognition
  • Storage of files
  • Storage of photos
  • Family sharing
  • GUI could be a little more better, clearer
  • One off payment
  • iPhone and Mac sync without payment
  • Ease of use
  • Quicker workflow
  • High level of security
I read a lot of reviews before buying Keeper even though it has an annual renewal. When it came down to it, it beat the rest, although when I bought it did not have document and photo storage. After enquiring at the help desk I was told it was in the pipeline and in the next upgrade it arrived, very useful for storing sensitive documents. It has a great ease of use, one fingerprint and you are in, one click and you're in your site. What more do you want?

Keeper Support

Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Support understands my problem
Support cares about my success
Quick Initial Response
Problems left unsolved
Not kept informed
Escalation required
Difficult to get immediate help
Not Sure - I dont
I wanted storage of documents and photos and with the next upgrade, it was there. The only thing is I thought the additional cost of this was expensive.