What users are saying about
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 47 reviews and ratings
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 27 reviews and ratings
Attribute Ratings
- Symantec VIP is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

8.0
CyberArk Privileged Account Security
80%
9 Ratings

8.6
Symantec VIP
86%
12 Ratings
Support Rating

7.4
CyberArk Privileged Account Security
74%
7 Ratings

9.0
Symantec VIP
90%
2 Ratings
Likelihood to Recommend
CyberArk Privileged Account Security
The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
VP of IT & Innovation
Momentum Credit Union LtdBanking, 11-50 employees
Symantec VIP
It is very well appropriate for companies, especially larger companies, to improve the security of using the email address or logging in the company websites which are highly confidential. This can track the employee's activities and used devices easier than just simply relying on the email and password authentication or being strict in the devices' MAC address. For me, using Symantec VIP can be a hassle if it is back to the office setup since all of the devices there are well observed and tracked so there is little to no use in using additional security like this one.
Associate Software Engineer
AccentureInformation Technology & Services, 10,001+ employees
Pros
CyberArk Privileged Account Security
- Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
- Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
- Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.

Verified User
Program Manager in Information Technology
Telecommunications Company, 10,001+ employeesSymantec VIP
- The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
- Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
- The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
- Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.

Verified User
Manager in Information Technology
Higher Education Company, 1001-5000 employeesCons
CyberArk Privileged Account Security
- GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
- More options when storing passwords - especially for network based passwords
- Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)

Verified User
Engineer in Information Technology
Construction Company, 1001-5000 employeesSymantec VIP
- when setting a token to a phone call, the phone calls often take a minute + to call the user.
- When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
- Temporary security codes while handy, must be set to expire immediately to stay secure.
Endpoint Support Technician
Bon Secours Health SystemHospital & Health Care, 10,001+ employees
Pricing Details
CyberArk Privileged Account Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Symantec VIP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
CyberArk Privileged Account Security
CyberArk Privileged Account Security 7.4
Based on 7 answers
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Security System Administrator
HealthCare PartnersHospital & Health Care, 1001-5000 employees
Symantec VIP
Symantec VIP 9.0
Based on 2 answers
Great vendor support, along with a great product solution

Verified User
C-Level Executive in Information Technology
Financial Services Company, 201-500 employeesAlternatives Considered
CyberArk Privileged Account Security
It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.

Verified User
Engineer in Information Technology
Entertainment Company, 201-500 employeesSymantec VIP
Duo is good but Symantec VIP really takes the cake. Both Symantec VIP and Duo Security are used as a two factor application but Symantec VIP also allows you to use physical tokens. Some of our users prefer those over their phones and we can easily leverage Symantec VIP for that.

Verified User
Employee in Information Technology
Consumer Services Company, 10,001+ employeesReturn on Investment
CyberArk Privileged Account Security
- Decreased the probability of an external cyber attack to privileged accounts..
- Management can control privileged account life cycle management more effectively
- Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
- Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
- Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Senior Consultant
InfosysInformation Technology and Services, 10,001+ employees
Symantec VIP
- It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
- It allowed us to improve on our existing PHI and PII security measures.
- Allowing secure access from remote locations, especially smart phones, was a huge plus.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 51-200 employees