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Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor …
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What is Symantec VIP?
Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single…
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What is Symantec VIP?
Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is…
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What is Symantec VIP?
Symantec Validation and ID Protection Service (VIP) is presented as a
user-friendly, cloud-based strong authentication
service that enables enterprises to secure access to networks
and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).
Symantec VIP Features
- Supported: OTP Credentials
- Supported: Device ID
- Supported: Risk-Based Analysis
- Supported: Out-of-Band Support via SMS, Voice, Email
- Supported: Passwordless and Push Logon Options
Symantec VIP Video
Two-factor authentication without using a password using Symantec VIP
Symantec VIP Integrations
- Check Point Quantum Remote Access VPN
- Pulse Connect Secure (SSL-VPN)
- VPN
Symantec VIP Competitors
- Envision VIP
- Dell EMC ViPR
- DigiCert
Symantec VIP Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Americas, Europe, Middle East, Africa, Asia |
Symantec VIP Downloadables
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(26)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Symantec VIP Access Manager is a versatile tool used by organizations to enhance security and accessibility through robust 2-factor authentication. With its compatibility across devices and user-friendly interface, users rely on Symantec VIP for securely accessing their organization's systems, providing an extra layer of protection and authentication. One of the key use cases is implementing multi-factor authentication for remote users, especially when accessing networks or server files on non-company networks. This ensures secure encryption and protection for admin and clinical staff, addressing potential vulnerabilities. Additionally, Symantec VIP facilitates the secure connection to third-party applications, workstations, and servers in the cloud, protecting sensitive data such as PHI and PII. By adding an additional layer of security, it solves the problem of connecting securely to servers from remote locations and provides peace of mind for urgent access to organizational networks. The software also includes a credential wallet feature that generates security codes for popular websites like Google, Facebook, and GitHub, making it convenient for users to manage their online credentials in one place. Overall, Symantec VIP Access Manager addresses security concerns while providing ease of access to company data across various modes, making it an essential tool for organizations looking to enhance their authentication measures.
Multiple Tokens for Same User: Many users have found VIP access manager to be great at setting up multiple tokens for the same user, making it easy to manage multiple users simultaneously. This feature has been appreciated by several reviewers.
Browser-Based Interface: Users appreciate that VIP access manager can be accessed from the web, as the browser-based interface makes it easy to connect and use. This aspect has been highlighted as a positive by many users.
Push Authentication Request: The push authentication request feature is highly valued by users, as it adds an extra layer of security to their login process. Multiple reviewers have mentioned this as a positive aspect of VIP access manager.
Delays in Setting Up Tokens: Several users have experienced delays when setting up tokens for phone calls, with the process often taking over a minute to connect. This delay can be frustrating and inconvenient for users trying to authenticate quickly.
Credential ID Changes on Reinstallation: The Symantec VIP app has a drawback where, if it is removed or reinstalled on a phone, the credential ID changes. This requires users to call the helpdesk for access, which adds an extra step and inconvenience to the authentication process.
Difficulty with API: Some users have found the API of Symantec VIP not user-friendly and have faced difficulties while using it. These challenges can make it harder for users to integrate the app into their existing systems smoothly.
Users of Symantec VIP commonly recommend the product for its strong two-factor authentication capabilities, which enable secure login remotely. They highly recommend Symantec VIP for its convenient two-way authentication and single sign-on (SSO) feature, which simplifies the login process across multiple applications. Users also suggest that Symantec VIP is a great choice for multi-factor authentication across any device. Finally, they recommend considering Symantec VIP for companies looking to streamline their security solutions and reduce the resources required for management. These recommendations highlight Symantec VIP's reliability, convenience as an alternative to hardware security fobs, and robust setup options with multiple devices and methods.
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Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
March 24, 2022
Elevate your security posture in accessing applications
Today we have several applications that are accessed on the internet, which we cannot accept that a simple exposure of a user password allows undue access to one or more of these applications. So to raise the level of protection to access performed by users, we use VIP as a two-factor authentication solution.
- Push authentication request.
- Credential wallet.
- Cloning protection.
- The API is no easy to use.
- The push functionality not always is quickly to alert in mobile.
- The migration feature is so hard to execute.
November 04, 2021
Great Program!
Symantec VIP helps us here at Aspen Dental by ensuring safe encryption and protection for our admin staff and for our clinical staff who use computers whilst seeing patients. If there were to be a data leak or if anyone were to hack in to our system, the safety of our patients' personal information would be compromised. Using Symantec VIP gives our staff peace of mind knowing we can safely store sensitive information.
- Helps keep information protected from malicious intent.
- Protects sensitive information from being leaked.
- Creates peace of mind with 2-factor authentication.
- Causes system crashes occasionally.
- 2-factor authentication can be tedious at times.
- 2-factor authentication questions can be easily guessed.
May 06, 2021
Symantec VIP is AWESOME!
Symantec VIP is being used across our entire organization. It is used by every single team and user we have. We use Symantec VIP to authenticate our users to our virtual private network. Symantec VIP is compatible with all of our users' devices and it is very user friendly; both on the user end and on the management end.
- Ease of install
- Easy to use
- Push notifications are excellent
- It's already pretty awesome
- Maybe being able to authenticate via TouchID or FaceID would be awesome
March 19, 2020
Symantec VIP: a great MFA solution
Symantec VIP is a great tool to facilitate multi-factor authentication to our remote users. The main purpose for this software has been to to authenticate users when trying to connect to the internal network when working remotely.
- Single Sign-On (SSO) facilitates the means to allow users to have a seamless experience.
- Two-factor authentication enhances the security for authenticating users when connecting to the company's VPN.
- Mobile UI and accessibility are some of the great benefits of this product. The app is easy to use.
- Reliability on the app. Most users dislike having the authentication app on their cell phone because if they don't have their cellular device on-hand then they're unable to authenticate.
- Perhaps a bio-metric enhancement in the near future would take this application to the next level.
Symantec VIP is the main tool we use when are trying to access networks or server files on a non-company network. Our company has many web-based platforms for us to access the tools we need, such as the main ecosystem, our timecard system, and our human resource programs. To be able to access these programs, we use Symantec VIP's two-step verification process for added security.
- The 2-step verification process is easy to use.
- The app is easy to install and set up with IT.
- Symantec VIP ensures the right person is accessing the data.
- The numbers refresh after 10-20 seconds, so it would be nicer to have a longer time frame for people to enter the information.
- The ability to manually add more devices without the need of IT would be beneficial.
- Currently, there is a limit of 4-5 per VIP devices. It would be nice to have more for those who have multiple devices for work.
April 05, 2019
"Simple and robust multi-factor authentication" in a can
We are utilizing Symantec VIP across our entire organization. The ability to implement multi-factor authentication in a simple manner is the biggest selling point. It allowed us to solve the problem of connecting in a secure manner to our servers, especially email, from remote locations. We were also able to do away with key fobs... and there was great rejoicing.
- Ease of installation and use
- GETTING RID OF KEY FOBS
- It is a robust, yet solid product; incredible reliability.
- Some users have reported issues when adding new devices
- One user said that they had problems with legacy product support
- I have experienced slight data lag, but not very often.
February 04, 2019
Great tool for enhanced security and extra layer of protection
Symantec VIP adds a much-needed layer of protection and authentication for our users. With 2-factor authentication, we have that extra layer of security and protection. It also includes a credential wallet feature which allows our users to scan a QR code to securely generate security codes for your favorite websites like Google, Facebook, GitHub, and more. Symantec VIP also provides a secure token to connect to a VPN client that our IT users frequently use especially when they travel outside of the country.
- The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
- Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
- The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
- Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
- There is no option to generate an offline token which is possible in some competing products.
- Relatively more costly than other similar products. It would be good to have a more affordable plan or tier.
- The set up phase and installation is long and not as straightforward, a little confusing and should be easy so users can get up and running quickly.
- For some users the interface is too small, it would be nice to have an option to resize.
April 10, 2018
Symantec VIP Review for a Tech Guy
Symantec VIP was used by our Customer Service Department as we work in the Health Care Pharmacy Business. It is used to add an additional layer of security for our users accessing third-party applications, workstations, and servers in the cloud. It is used to protect PHI and PII by adding security and safety. All software has to be FIPS-140-2 and approved by the organization through a validation procedure before being used in our organization. Symantec VIP provides a secure token to connect to a VPN client and access the private organizational network. It is pretty easy to set up and use.
- UI is concise and simple. We have no issue using VIP for VPN Access as it is simple and fast. Required buttons are right in front and avoid any ambiguity.
- It is fast! There is no lag or waiting for a pin number to be generated.
- Notification: Each pin generated times out in 30-60 seconds, which is excellent and provides another layer of security.
- Setup was also pretty easy and fast. We have had no issues.
- User Interface is small and there is no option to change this. Which is not a problem for most users but there have been a few complaints.
- Add an option of dynamically resizing the GUI. Not a major issues but would help aging eyes.
- Offline Token would be a great addition.
It is being used throughout the whole organization. It solves the need to securely access the organization's systems.
- Fast to load
- Can easily copy the code
- Can be easily installed on multiple devices
- I would like to see better integration. Right now, you have to copy the code and paste it into the login box. The program should be able to automatically detect the token and log you in.
- It is a hassle to add new tokens. You need to know a token for a current device before adding a new one, and you may not have access to a current device depending on the situation.
March 02, 2018
VIP access
The entire organization uses Symantec VIP access manager to implement robust 2-factor authentication for purposes of VPN and extranet logins. It addresses both security holes in standard 1 factor VPN as well as accessibility holes in case of missing tokens or broken phones. It allows the help desk to manage the rest of the organization seamlessly
- VIP access manager is great at setting up multiple tokens for the same user.
- VIP access manager is great at managing multiple users simultaneously.
- VIP access manager can be accessed from the web, the browser-based interface makes it easy to connect.
- when setting a token to a phone call, the phone calls often take a minute + to call the user.
- When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
- Temporary security codes while handy, must be set to expire immediately to stay secure.
March 02, 2018
Secure your data with Symantec VIP Access
Symantec VIP Access Manager gives access to all the network and enables security of the company's data. It is a good security tool for one who has to urgently access the organization's network on a personal laptop/machine as well. It helps to provide an extra layer of security and ease of access to company data. With the growing culture of work from home or a remote location, it is mandatory to have a good and secured tool which is readily available on laptop, desktop, cloud, and mobile. Symantec VIP fits in all modes and has a good and easy interface to maintain. I recommend it highly.
- Highly Secure
- Easy to interface and use on multiple devices
- Trusted Brand
- Mobile alerts