What users are saying about
1 Rating
1 Rating
1 Rating
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Score 9 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

CyberCPR

[We use CyberCPR] for investigations on IT that are totally compromised. Using the cloud solution, you can be up and running in minutes with the advantage of being able to access the tool from anywhere on the internet. New users are onboarded quickly and can pick it up fast. It scales well from 3 users to 500 and the server load looks low.
Anonymous | TrustRadius Reviewer

NeoCase

Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Incident Response Platforms

CyberCPR
7.0
NeoCase
Company-wide Incident Reporting
CyberCPR
9.0
NeoCase
Integration with Other Security Systems
CyberCPR
6.0
NeoCase
Attack Chain Visualization
CyberCPR
4.0
NeoCase
Centralized Dashboard
CyberCPR
9.0
NeoCase

Pros

CyberCPR

  • Clean UI
  • Easy to use
  • Fast user onboarding
  • Managed communications well
Anonymous | TrustRadius Reviewer

NeoCase

  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
Anonymous | TrustRadius Reviewer

Cons

CyberCPR

  • API development has been a long time coming
Anonymous | TrustRadius Reviewer

NeoCase

  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
Anonymous | TrustRadius Reviewer

Alternatives Considered

CyberCPR

It's simpler to use, doesn't cost vast sums (it's about 1/10 of the others looked at).Users like the cleaner UI and it's not complicated
Anonymous | TrustRadius Reviewer

NeoCase

No answers on this topic

Return on Investment

CyberCPR

  • It's low cost means the ROI is higher
  • The security means when needed, its there and ready to be used.
  • The deployment options mean you can choose one to match budget.
Anonymous | TrustRadius Reviewer

NeoCase

  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
Anonymous | TrustRadius Reviewer

Pricing Details

CyberCPR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CyberCPR Editions & Modules

Additional Pricing Details

NeoCase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NeoCase Editions & Modules

Edition
Neocase$100.001
  1. per month
Additional Pricing Details

Rating Summary

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