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Cybereason Managed Detection & Response (MDR) vs. eSentire

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cybereason MDR

    Score8.5 out of 10
    N/ACybereason Managed Detection & Response (MDR) is a managed security service emphasizing behavioral analysis and incident response.N/A

    eSentire

    Score10 out of 10
    N/AeSentire headquartered in Ontario offers Managed Detection and Response. Through their service, eSentire proactively hunts threats across a client's network, endpoints, cloud and hybrid environments so users can focus on everything else.N/A
    Pricing
    Cybereason MDReSentire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cybereason MDReSentire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Cybereason MDReSentire
    Likelihood to Recommend
    9.0
    (4 ratings)
    9.1
    (3 ratings)
    Usability
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cybereason MDReSentire
    Likelihood to Recommend
    LevelBlue
    Cybereason Managed Detection & Response is good if you are looking for an EDR solution with MDR from the same company and team, and your budget is low. Because other EDR's in the market are expensive, and the MDR services are also very expensive. As an EDR, it has almost 80% of the features of an EDR solution and is well suited if your environment has other tight security solutions. Such as if your users only work from office, then it is more suited because it does not have a web based URL filtering option, and that will hurt the organization if users also work from home because, in this case, you do not have any control via your firewall on users' PCs.
    Incentivized
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    eSentire
    We need 7x24x365 network monitoring and proactive protection. eSentire can thwart an active attack which is the most critical part of the service. Unless you have your own SOC and have the ability to address potential breaches in your environment, you need a service like this. Most companies can't afford to run their own SOC.
    Incentivized
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    Pros
    LevelBlue
    • It helps us in improved security overall
    • It removes all the litter and never fails to miss a critical alert
    • It remediates malops before a threat occurs in a faster way (detect -> triage -> remediate)
    • The reporting it provides from head to toe is just beyond good
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    eSentire
    • 24x7 monitoring.
    • Provides co-managed solution (in most cases).
    Incentivized
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    Cons
    LevelBlue
    • The Cybereason Managed Detection & Response is good, but it has some room for improvement at the user and group management level. You cannot group users in Cybereason Managed Detection & Response. So if you have to apply a policy to a set of users, you have to do it one by one manually by finding the system names.
    • The automation is less. No automation is searching for devices, such as network discovery. You do not know if it is installed on all devices or not from Cybereason Itself. You have to check it manually.
    • There is no option to search for a user by username. You must know the device name to find the details.
    • No web filtering option available. So you cannot block any URL from Cybereason Managed Detection & Response.
    Incentivized
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    eSentire
    • Proactively provide more detailed explanation of alerts without the need for a request for more info
    Incentivized
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    Usability
    LevelBlue
    I would like to rate it 7 out of 10 because it has some good features but it misses some important features as well. It has a robust monitoring capability from its agents installed on endpoints. The single agent is responsible for providing the event details, logs, update itself, apply policies, take actions as defined in policies and all. It's not a traditional antivirus. It is a modern EDR with AI capabilities. The things missing with this tool is IP?URL Block, and web traffic monitoring capabilities
    Incentivized
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    eSentire
    No answers on this topic
    Alternatives Considered
    LevelBlue
    The main reason for the selection of Cybereason is its cost and monitoring capabilities. Cybereason provide its solution at very low cost compared to TrendMicro and MS Defender for endpoints. Cybereason policies are very clear and provide all the details under one dashboard. We do not have to more to different pages. Also the policies are clearly defined. The main problem with MS Defender is that they were not providing MDR services on that time, I am not sure about the current situation
    Incentivized
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    eSentire
    eSentire is the best product in the MDR space for the following reasons: - They have been around for ~20 years (mature). - They have a proven track record of success. - They have an ecosystem of security analysts at all levels of comptetncy. - They have an excellent retention program that's designed to keep talent at eSentire.
    Incentivized
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    Return on Investment
    LevelBlue
    • Secures Network with strong and robust security with managed solution
    • Guided response and root cause analysis for every malop so this is the best ROI we have we don't have to dig much it automatically gives all the relevant details which makes it best from others
    • The Customer Service Support is best they have , they keep time tracking of cases , immediate responses, meetings, problem solving everything they provide is fabulous from support point of view
    • In any issue engineers contact the user and gets the issue resolved and do good level of troubleshooting
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    eSentire
    • Positive ROI due to minimal security staff expenses.
    • Negative ROI due to some security events not being actioned.
    Incentivized
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