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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cyberoam

    Score6 out of 10
    N/ASophos’s Cyberoam offers UTM and NGFW products. Cyberoam provides the full suite of modularized firewall services, as well as real-time reporting, for enterprise-level use.N/A

    Symantec Intelligence Services

    Score8 out of 10
    N/ASymantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
    Pricing
    CyberoamSymantec Intelligence Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CyberoamSymantec Intelligence Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CyberoamSymantec Intelligence Services
    Firewall
    Comparison of Firewall features of Cyberoam and Symantec Intelligence Services
    Feature
    Cyberoam
    8.7
    2 Ratings
    1% above category average
    Symantec Intelligence Services
    -
    Ratings
    Identification Technologies8.02 Ratings00 Ratings
    Visualization Tools8.52 Ratings00 Ratings
    Content Inspection7.52 Ratings00 Ratings
    Policy-based Controls9.02 Ratings00 Ratings
    Active Directory and LDAP8.02 Ratings00 Ratings
    Firewall Management Console8.52 Ratings00 Ratings
    Reporting and Logging9.02 Ratings00 Ratings
    VPN8.52 Ratings00 Ratings
    High Availability9.52 Ratings00 Ratings
    Stateful Inspection9.52 Ratings00 Ratings
    Proxy Server9.52 Ratings00 Ratings
    Best Alternatives
    CyberoamSymantec Intelligence Services
    Small Businesses
    SonicWall NSA Series
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CyberoamSymantec Intelligence Services
    Likelihood to Recommend
    9.0
    (3 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CyberoamSymantec Intelligence Services
    Likelihood to Recommend
    Cyberoam
    Our organization found that Cyberoam is a cost-effective solution compared to other vendors. Cyberoam was having issues with SSO for Web Filtering. For, web filtering and application blocking, Cyberoam does not contain enough signatures or data so we can not achieve the goal of all of the sites that need to be blocked. Cyberoam is great because of its ease of use feature.
    Incentivized
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    Broadcom
    In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
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    Pros
    Cyberoam
    • Accurate and precise bandwidth shaping
    • Utm features are completely reliable,uses mainly for conducting exams smoothly.
    Incentivized
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    Broadcom
    • Almost real time protection from all ongoing threats with their DLA inspection
    • Great visibility into web filtering policies using the dashboards and reports
    • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
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    Cons
    Cyberoam
    • Without mentioning an alternative brand, there is another leading company who has updated with firewall UI quite a bit. They offer an expanded line-up to meet a wider array of needs including specific appliances for web caching, proxy servers, and other products that have the same and familiar UI across the products. Each of the products does have some overlap so that customers can choose the right appliance for their use case.
    • After being acquired by Sophos, we saw our year-over-year costs escalate significantly since our original maintenance contract. They should consider revisiting the pricing, especially for education.
    • They should consider a current market analysis and see how the market is changing and adapting with other lower cost appliances for their product line up.
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    Broadcom
    • The admin interface would be better off not using Java
    • Setting up SSL properly can be a bit challenging
    • Could really use a better source for training, like a library of how-to videos
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    Usability
    Cyberoam
    No answers on this topic
    Broadcom
    I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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    Support Rating
    Cyberoam
    No answers on this topic
    Broadcom
    I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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    Alternatives Considered
    Cyberoam
    The main factor is cost, as we are a startup organization. That's the main reason we choose Cyberoam stacks up against other network security services.
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    Broadcom
    Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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    Return on Investment
    Cyberoam
    • Considerable change was noted in the utilization of administrators after switching from the software firewall.
    • It is relatively better priced when compared to fortigate.
    • Better log handling after the switch.
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    Broadcom
    • Boosts business productivity with having secured systems
    • Globally available threat protection adhering to our own security policies
    • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
    Incentivized
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