Likelihood to Recommend D3 is clearly tailoring their approach to large organizations with a significant geographical footprint who are largely in need of a tool that provides robust analytics and activity graphing to analyze productivity and supervisory efficiency at the executive level. However, small to medium-sized organizations and those with narrow geographical footprints may find the investment vastly more expensive than the return. The implementation of minimum purchasing guidelines means that smaller departments will be forced into purchasing tools they have little to no use for, and medium-size departments will be paying a high price for features they do find helpful but could get elsewhere for a substantially lower price. Additionally, small to medium-sized users may find that D3's focus on large organizational level tools is less helpful than some smaller competitor's software which provides a number of capabilities with more operational relevance for environments like office buildings, college campuses, university police departments, and housing associations. Overall, I would recommend D3 to large organizations who have need of the advanced tools included in their more expensive modules. The lack of some smaller levels of customization, 1st line operational features, and the high-end user interface is less important at that level of implementation.
Read full review In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
Read full review Pros Great Automation in incident response. Reduce complexity and security threats. Best SOAR security platform. Read full review Integration with smart logger and ESM to create rules and easy management of the same. Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives. Read full review Cons A lack of documentation of the administrative interface. Additional training is needed to take advantage of all of the features. Remediation and post-incident activities are not supported. Read full review Even though integration is good but not complete yet as there are a lot of new popular apps which Arcsight can't integrate with natively. UI can be improved. Read full review Usability Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
Read full review Support Rating I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
Read full review Alternatives Considered ArcSight Intelligence easily provides visibility to understand the logs and monitor the different devices .have features to manage multiple client with asingle console.searching is little bit hectic but we can mange these thing while using its filter creation process. It costs low comparing to any other SIEM tool and nearly scan satisfied any clients requirements.
Read full review Return on Investment More stability in aggrieved systems. Drops in cyberattacks from early reports to 34%. Cost savings of 12% per year. Read full review It's a good SIEM solution. Doesn't have much negative impact. Customization is the best part. Good reporting features. Does require good hardware configuration. Read full review ScreenShots