Dalet Pyramid vs. Oracle WebCenter Content

When our library closed for Covid, we had to create systems that allowed for remote holds to be placed on items, which had never been utilized before. none of our staff was in the same area, so collaborating on the media storm we wanted to make took a lot of moving parts. We were able to work together to build a media blitz locally as well as create internal protocols with these tools.

Incentivized

WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced. For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.

Incentivized

• Web and mobile based functionality.
• Video editing in a web portal.
• Creating a platform for media management off-site.

Incentivized

• It provided one single repository with a URL link to access each AP invoice.
• It gives a life cycle to each invoice where a business user can perform some additional indexing as per their needs.
• It also provides a reporting feature and a front-end for users to view invoices with ease and very helpful for auditing purpose.
• It uses the BPEL engine to customize the life cycle and also it can automate the auto entry of supplier invoices in your EBS system.
• Reduce a lot of manual efforts, manual errors and workforce.

Incentivized

• Video editing was difficult interface for some staff.
• AI indexing often got confused on multiple similar files.
• Less technically inclined staff members had to be helped quite a bit.

Incentivized

• Some functionality you would expect to be built-in (such as reporting for compliance) is not and requires other Oracle products to be integrated.
• Separating an invoice with multiple lines for different departments is not an easy task.

Incentivized

The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.

It meets all required functionality requirements -- but handles none of them in an exceptional manner

I love the deep functionality of Adobe's suite, but it suffers from being app-driven and localized. This has always hampered me even when I'm not dealing with covid problems. The web functionality of Dalet really set it apart from everything else we used in on-the-go abilities. If we didn't have this, I don't think our Covid policies would have worked and gotten buy-in from the community.

Incentivized

I can't really provide an answer for this question because I think the basic premise is flawed. Which system an organization selects is based (or should be based) on their unique business and organizational requirements, not the features of the system. We do not recommend a particular solution to a client based on subjective preference for one system over another but rather for its appropriateness to achieve a particular goal or collection of goals.

• Community outreach was a breeze.
• Working with our team was easy despite distance.
• Allowed us to modernize practices.

Incentivized

• We were looking for a scalable solution for invoice processing needs. WebCenter did fit the bill. It reduced manual data entry effort by 80%.
• WebCenter saved our storage costs. We do not need to store the physical paper copies anymore in our expensive offices.
• WebCenter increased the employee engagement and reduced monotonous data entry work. Employees now have time to spend on value-added work rather than data entry.
• Auditors were happy with the tool, as they can retrieve any document with the click of a button as opposed to search and find a physical document.

Incentivized