Reduce your data entry effort by 80% with Oracle webcenter
May 22, 2018

Reduce your data entry effort by 80% with Oracle webcenter

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle WebCenter Content

We implemented Oracle Fusion Payables along with WebCenter content. WebCenter has optical character recognition capability which reduces data entry effort by 80%. Accounts payables invoice processing is a paper-intensive process. We have a shared service center which processes about 1500 invoices a day. We were looking for a scalable solution and Oracle Fusion Payables with WebCenter solved the problem.
WebCenter content can extract index and archive the data. As per regulatory requirements, we are supposed to store all AP invoices for 7 years. We were storing them physically in cabinets in the office. With the current real estate boom, we were spending a significant amount on rentals. With WebCenter Content, these invoices can be stored, indexed and archived in the cloud. This frees up space in our office and saves money. Our auditors also loved this as data is organized in a much better way and it can be easily retrieved with a click of the button.
WebCenter content is an enterprise-class content management system which can securely store any type of documents from any source. Further WebCenter content can be integrated with any major ERP in the market.

Pros

  • Suppliers emailed scanned invoices to WebCenter as opposed to sending invoices via snail mail, which is paper intensive and slow. This alone reduced our Payables processing cycle time.
  • WebCenter Content can extract, categorize, index and organize data from invoice images. This reduces 80% of data entry effort. WebCenter Content has optical character recognition capability. It can match the invoice to the purchase order mentioned on the invoice image.
  • WebCenter content is tightly integrated with Oracle Payables. The scanned invoices can be accessed from payables on demand. Invoice approvers can view the scanned invoice before approving them.

Cons

  • Any images in the emails sent by suppliers (supplier logos in the signature) are treated as invoices by WebCenter Content software.
  • We have an invoice with 4 lines and each line has its own project manager. Ideally, each invoice line should be sent for approval to respective project managers. However, WebCenter Business Process management was sending all the lines to all project managers.
  • The user experience of Oracle WebCenter Content can be drastically improved. It is not up to the mark.
  • We were looking for a scalable solution for invoice processing needs. WebCenter did fit the bill. It reduced manual data entry effort by 80%.
  • WebCenter saved our storage costs. We do not need to store the physical paper copies anymore in our expensive offices.
  • WebCenter increased the employee engagement and reduced monotonous data entry work. Employees now have time to spend on value-added work rather than data entry.
  • Auditors were happy with the tool, as they can retrieve any document with the click of a button as opposed to search and find a physical document.
We were looking for an automated invoice processing solution. As we are already on Oracle ERP, it made sense for us to go for Oracle Fusion payables with Oracle WebCenter Content. We have a good relationship with Oracle and Oracle promised us priority support during the time of implementation.
WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced.
For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.

Oracle WebCenter Content Feature Ratings

Content capture & imaging
8
File sync, storage & archiving
8
Document management
8
Records management
9
Content search & retrieval
9
Enterprise content collaboration
9
Content publishing & creation
Not Rated
Security, risk management & information governance
Not Rated
Contract lifecycle management
Not Rated

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