Likelihood to Recommend
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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FortiMail is useful for small businesses and large companies. If you are looking to filter inbound and outbound email, then it will do an effective job of keeping your network safe. The virus, malware, spam definitions are updated on a daily basis and will help any company that is looking to eliminate spam and malware.
Read full review Pros Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network. Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation. Darktrace comes with it autonomous AI model detection and responses capabilities. Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network. Read full review FortiMail earned a AAA rating from SE Labs and a 99.78%. Spam Capture Rate from Virus Bulletin. The solution has an effective Antivirus module that protects from malicious URLs and attachments. It also has an integrated cloud sandbox or can be integrated with a physical or virtual appliance (with an additional license). Read full review Cons There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update. Read full review I would like to see a recommended config come base on the box. I would like to see a secure score type area. Read full review Likelihood to Renew
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
Read full review Usability
Darktrace comes with a simple usability interface with easy navigation and organisation.
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Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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Any time I've had to use the support, it has been great! They always will recommend certain options, as well as explain what they do and why they are there. The support always gets back to me the same day, and are always pleasant to deal with. I never hesitate to call.
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We did NOT select Darktrace.
/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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I have used Barracuda Email Security in the past and FortiMail is just as effective. The interface is easy to use, and the configuration is straightforward in setting it up to work with
. Spam detection is effective, as well as malware/viruses and phishing attempts. Overall it is a great service.
Read full review Return on Investment One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network. If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind. You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic. Read full review It has been positive since we do not have mail crashes and we protect the information that is transmitted by these means. The costs are very accessible. Easy deployment and implementation. Read full review ScreenShots