Reviews (1-25 of 34)
- Calendaring between organization members, scheduling meetings with other in-house team members is super easy and allows you see their available times easily.
- Mobile device syncing, you can sync up an iPhone or android phone with your email account simply and always have your phone in sync with your desktop.
- Laptop on the go access. The latest versions of exchange, 2007 and up, allow you to sync a laptop with your exchange server and it will stay in sync with your inbox no matter where in the world you go, with activesync built into exchange. No need to reconfigure your inbox when youre inside or outside your corp network.
- Spam filtering and content rule creation. You can block unwanted emails right from the server with exchanges builtin spam filtering, or create your own rules right on the server to block unwanted non-spammers.
- Scalability - it can be difficult to scale up your server when you need more hard drive room. Virtualizing your Exchange server can help a little with this.
- Upgradeability across versions - it can be difficult to upgrade your Exchange server to the newest versions of Exchange, Mmicrosoft recommends you build a whole new server and migrate your mailboxes to the new server instead of doing an in-place upgrade of an existing server.
- Microsoft Exchange offers the best integration with Active Directory.
- Microsoft Exchange offers a great web management interface for administrators.
- Microsoft Exchange web services provide key functionality on how we integrate emails into ACD workgroup queues for customer support purposes.
- Microsoft Exchange could use more canned mail filtering tools to block spam.
- Microsoft Exchange should include it's own quarantine solution.
- Microsoft Exchange requires external recipients to become Exchange mail contacts before you can add those recipients to a distribution group.
- Storage solution for a wide range of file sizes and types
- Provides easy and quick access to all our files
- Easy to use for any employee, no matter their technical ability
- Nothing comes to mind. It is easy to use and very solid.
- It integrates very easily with Microsoft Outlook which many people are familiar with.
- I found it was far and away better than other products for calendars - resource calendar, calendar delegates, syncing between client and server, etc.
- Overall all easy to manage from an admin standpoint.
- If you are familiar with Powershell, advanced reporting and admin functions are very easy.
- Easy migration to move from OnPrem Exchange to Office 365.
- Exchange is pretty much an industry standard at this point.
- Large database sizes can be difficult to manage.
- The internal spam filter is very basic. Larger organizations will want to use a separate product.
- Maintenance/Licensing cost can be very expensive.
- Rules and filters for sorting e-mail
- Customization of e-mail formatting and views
- Inviting multiple users to meet and reserving resource rooms for meetings
- Installation requires extensive knowledge/certification
- Hardening to make secure requires additional knowledge
- Calendar invites
- Availability and access. E365 is a way to go.
- Ease of use, familiarity by the market.
- Integration available with many web sharing and security products.
- The complexity of the rules can be overly complex with little explanation.
- Migrating from Exchange server to E365 could be better. Rules and permissions don't translate well.
- Better encryption options, and use.
- Almost everyone, whether in a small non-profit or fortune 500 company, is familiar with Microsoft products. Having an Exchange server that 'just works' with their Outlook desktop program and mobile devices is a huge time saver for any organization.
- The calendar function is extremely useful. Shared and public calendars make it easy to schedule meetings and confirm availability. Being able to attach documents to calendar events is a plus as well.
- The ECP GUI is admin friendly and allows our junior IT staff to assist with account creation and other basic tasks.
- Better built-in spam filters/protection. It would be nice to not have to immediately purchase a spam filter appliance or pay several dollars per mailbox to cut down on spam. This may be a pipe dream since Microsoft is all but dragging people from on-premise to O365.
- No way to disable ECP from being exposed to the outside. It would be nice, for security purposes, to be able to just have it accessible from the LAN.
- CAL licensing can be a pain to manage and keep track of.
- Very good notification
- Email editing and sending
- Email archiving
- Contacts management
- Planing and scheduler
- Migration from one version to another is a bit complicated
- Rules administration can be more easily to do
- No other issues or problem was identified
- It can sync all emails, contacts and calendar very well.
- Setting up accounts and configuring emails on this software is very easy.
- It provides a mobile application also which helps users to access email while traveling.
- Sometimes its email sorting happens with errors. Some of my important emails went to my Junk folder.
- It is not well optimised with Mac OS. I had to uninstall it from my MacBook.
- It doesn't work well with a slow internet connection.
- easy setup with Microsoft Outlook
- easy setup on mobile devices
- secure email solution
- constant server timeouts
- lack of true support - all support seems to be offshore
- emails randomly go missing at times
- Unified Communications with Cisco VOIP (replacing the Cisco voice mail component)
- Integration with Microsoft Office (Outlook for email client)
- Email Archiving - The archived email still appears in a mirrored folder structure within Outlook.
- Outlook shows "presence" for users via Cisco Presence - if they are available, in a meeting, vacation, etc.
- Some advanced functionality requires using PowerShell - Got used to it...
- E-Mail: The primary function of Exchange, I'd argue, and it does it well right out of the box. There are a thousand ways to customize the way e-mail works - mail flow, rules for types of connections, group or shared boxes - but even with a minimal, almost default setup, e-mail works perfectly.
- Shared Resources: Shared calendars, public folders, and rooms are a few of the resources you can add to Exchange for tracking. We prefer shard mailboxes rather than public folders in most cases, but Exchange supports both, which gives it some versatility.
- Active Directory Integration: If you run Active Directory, Exchange is very easy to manage. Automatic rules can be set up for new users, group emails can be managed within AD instead of logging into Exchange, &c. And it means only one password.
- Mobile Access: Users can access their email on their phones or via the web, which is especially useful for employees who travel. But even internally, it means users don't need an additional application to use most of Exchange's feature (although Outlook is extremely useful, too).
- No Management App: Microsoft decided to most administration of Exchange to a web portal instead of a separate application like older editions. This does allow an admin to log in from anywhere, but it's not as clean as a dedicated app. For example, if a browser update breaks compatibility, you have to wait for a fix, whereas a native app would just work regardless of browser functionality.
- Less GUI/More Powershell: There are a handful of things you cannot manage in the management web portal. They require Powershell commands. Powershell is useful in many cases, but usually for advanced features, not regular, every day type things like running reports.
- Cost: Exchange is not an inexpensive product, and with the licensing model, the more users you have, the more expensive it becomes.
The only scenario I can really think of where Exchange would be inappropriate would be a sole proprietor or two- to three-person small business, where maybe personal e-mails would be acceptable. Or, as I mentioned before, some place where an on-site server may make less sense, so a hosted solution like Office 365 would be better (perhaps you have poor Internet service).
- Productive and Organized Work Collaboration
- Shared Contacts and Calendars
- Collaborate on projects and share information easily
- User management could be more straightforward
- Occasional connectivity issues with Outlook
- iOS and Android apps functionality
MS Exchange is used for email and scheduling meetings at my company, so it is at the heart of keeping us organized and in touch. If a meeting wasn't scheduled (and accepted) on our Exchange calendar, then it's not a legitimately booked meeting.
- Flexibility of user interface: for me, being able to completely customize the commands and layout of the ribbon menu is a huge productivity booster. I surface the functions I need to use often, and hide the rest.
- Setting up meetings and appointments, and color-coding them so I can see at-a-glance what my day is going to look like.
- Pop-up reminders for meetings are absolutely invaluable, and without them I have a hard time making the meetings I've committed to attending.
- I sometimes get confused about availability for appointments. I use my Outlook calendar not only to schedule meetings with others, but also to remind myself to complete tasks on a specific day. Not sure how this could be more intuitive, but it's something I've run into a few times before.
- When the details for a meeting change several times in a short period, as can happen when someone has trouble booking a room, or working within the availability of all the attendees, I get many messages in my inbox and it's a) annoying and b) a bit hard to understand what's going on. Maybe some kind of digest for those cases could help there.
- The setting to strip out formatting when pasting from another application does not actually work, which is annoying since I send HTML-enabled messages. I need to right click and choose the special paste option to get around this.
It's less appropriate for keeping track of tasks and follow-ups. I get the feeling that Outlook has many more features than I actually use, and I recall trying out tasks but they never really stuck. I like to use MS OneNote for my to-dos.
In my current position, I am responsible for migrating our United States origination from Lotus Notes to Microsoft Exchange 2016. This includes the Exchange architecture, setup, migration and management.
Exchange 2016 is now our primary (and only) email solution for our entire origination across multiple continents.
The reason we switched to Exchange from Notes, is because Exchange provides up-to-date email technology, redundancy/failover, low cost of ownership, scalability and excellent performance.
- Exchange provides protection of sensitive data though DLP (Data Loss Prevention) and compliance regulations.
- Exchange makes use ease of access by integrating with Lync/Skype for Business/SharePoint as well as personal archives and large mailbox support.
- Exchange provides multi-layered anti-spam protection keeping your users safe from email threats.
- Exchange provides email anywhere through the use OWA, Outlook Anywhere, and mobile devices support with ActiveSync.
- Exchange provides different levels of admin access by using RBAC (Role Based Access Controls) to allow administrators and helpdesk to manage mailboxes and users efficiently.
- The main issue I have with Exchange is the web-based Administrative Center. Compared to the Exchange Management Console prior to Exchange 2013, it's slow and you don't have as many options. That being said, is the reason every Exchange admin should learn PowerShell to do their job efficiently.
- Exchange is quite the resource hog and does need some initial investment into server hardware/VM infrastructure and storage. Luckily Exchange can run on big, cheap disks quite well.
- Depending on the environment it does take quite a bit of knowledge to setup and configure. There are tons of guides out there to get you where you need to be.
- Integration with mobile devices. It's fast, simple, and effective
- Integration with Microsoft Outlook. There's no better product in the business if you use Microsoft Office, period.
- Simple user management. It's easy to create, delete, and move mailboxes & distribution lists.
- Excellent active directory integration. Again, best of breed here.
- Cost. Exchange is expensive, both in terms of hardware costs and especially software costs.
- Complexity. It is not something that you have a novice setup or administer. You need admins trained in Microsoft Exchange.
- Problems can be difficult to troubleshoot. Some problems that pop up are not especially intuitive, even for seasoned Exchange Admins.
It may be cost prohibitive for on-premise Exchange for many small businesses. Office 365 is a hosted Exchange option that is a good alternative for small businesses that still want the power of Exchange, but cannot afford the costs of installing and maintaining an on-premise instance of Exchange.
- Microsoft Exchange gives me complete access to my email and features. I can compose emails, use and manage email signatures, send attachments, etc. Everything I need, I can do it through Exchange.
- Exchange gives my emails a more professional feel than using my phone or tablet to compose and send email. If I need a more polished, professional feel to my message, I like using Exchange.
- I'm able to access my calendars, make appointments, set my out-of-office automated responses, and check my team's calendars through Exchange. I don't have to sacrifice any functionality.
- Message formatting, especially with bullets and numbering, is compromised with Exchange. You can still do basic bullets and numbering, but you don't have the same look and feel [as] when using Outlook.
- This isn't necessarily a complaint against Exchange, but just a fact. If you're using your personal device to access Exchange, you're not going to have access to all of your documents on your work device. So if you're looking for a document to attach, you need to have it on the device or in the cloud to access it.
- I wouldn't want to use Exchange as my primary way to access my email. It's nice in a crunch, or if you're working from home or on the road, but Outlook is much easier for me to use.
- The threaded emails allow me to easily find and follow a conversation history when necessary.
- I can easily add an email to my task list, calendar and contact information.
- I shared a general email account with my team, and while my iPhone allowed me to easily set up my own Exchange account on it to check emails, the general/shared Exchange account could only be viewed from my phone. I was unable to reply to emails from my phone.
Microsoft Exchange Scorecard Summary
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About Microsoft Exchange
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