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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Darktrace

    Score8.3 out of 10
    N/ADarktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A

    LevelBlue USM Anywhere

    Score8.4 out of 10
    N/AThe LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.

    $1,075

    per month

    Pricing
    DarktraceLevelBlue USM Anywhere
    Editions & Modules
    No answers on this topic
    Essentials
    $1,075
    per month
    Standard
    $1,695
    per month
    Premium
    $2,595
    per month
    Offerings
    Pricing Offerings
    DarktraceLevelBlue USM Anywhere
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    DarktraceLevelBlue USM Anywhere
    Considered Both Products
    Darktrace
    No answer on this topic
    LevelBlue
    Chose LevelBlue USM Anywhere
    With Alienvault having an easy sensor deployment in our VMware environment and Alien Apps for things like O365 we have come to really like the product because it can see traffic a lot of others can't. The problem area is if a host is not statically assigned an IP address you …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    DarktraceLevelBlue USM Anywhere
    Small Businesses
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score8.5 out of 10
    InsightIDR
    Score8.6 out of 10
    Enterprises
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score8.5 out of 10
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DarktraceLevelBlue USM Anywhere
    Likelihood to Recommend
    8.0
    (13 ratings)
    9.8
    (390 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    7.2
    (18 ratings)
    Usability
    6.5
    (3 ratings)
    6.7
    (34 ratings)
    Availability
    -
    (0 ratings)
    6.4
    (3 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (3 ratings)
    Support Rating
    7.0
    (3 ratings)
    7.3
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    4.5
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (38 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    6.3
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.6
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (3 ratings)
    User Testimonials
    DarktraceLevelBlue USM Anywhere
    Likelihood to Recommend
    Darktrace
    Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
    Incentivized
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    LevelBlue
    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Incentivized
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    Pros
    Darktrace
    • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
    • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
    • Darktrace comes with it autonomous AI model detection and responses capabilities.
    • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
    Read full review
    LevelBlue
    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Incentivized
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    Cons
    Darktrace
    • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
    Incentivized
    Read full review
    LevelBlue
    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Incentivized
    Read full review
    Likelihood to Renew
    Darktrace
    It's a powerfull product that help administrators to provide email security to our organization.
    Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
    They're improving the product releasing continuous updates and have mobile phone app to manage it.
    Incentivized
    Read full review
    LevelBlue
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Incentivized
    Read full review
    Usability
    Darktrace
    The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
    Incentivized
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    LevelBlue
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Incentivized
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    Reliability and Availability
    Darktrace
    No answers on this topic
    LevelBlue
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Incentivized
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    Performance
    Darktrace
    No answers on this topic
    LevelBlue
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Incentivized
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    Support Rating
    Darktrace
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Incentivized
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    LevelBlue
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Incentivized
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    In-Person Training
    Darktrace
    No answers on this topic
    LevelBlue
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Incentivized
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    Online Training
    Darktrace
    No answers on this topic
    LevelBlue
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Incentivized
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    Implementation Rating
    Darktrace
    No answers on this topic
    LevelBlue
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Incentivized
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    Alternatives Considered
    Darktrace
    We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
    Incentivized
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    LevelBlue
    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Incentivized
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    Scalability
    Darktrace
    No answers on this topic
    LevelBlue
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Incentivized
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    Return on Investment
    Darktrace
    • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
    • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
    • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
    Incentivized
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    LevelBlue
    • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
    • AlienVault brings all the information to one place which makes it much quicker to track down problems.
    Incentivized
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