What users are saying about
39 Ratings
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Score 8.1 out of 100
41 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • Darktrace is rated higher in 1 area: Support Rating
  • Darktrace and Symantec Data Loss Prevention are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Darktrace

70%
8 Ratings
7.0

Symantec Data Loss Prevention

70%
5 Ratings

Support Rating

9.4

Darktrace

94%
4 Ratings
7.0

Symantec Data Loss Prevention

70%
2 Ratings

Likelihood to Recommend

Darktrace

I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Antonio Rodriguez | TrustRadius Reviewer

Symantec Data Loss Prevention

Works well for our very limited use cases with over 50K endpoints. Has the proper information and UI required for investigating violations and resolving the cases. Our dictionary of terms to look for in content changes often, but isn't really that big. The system handles us changing the list quite often, but I can't speak to how well the system would work with a very large list - you will want to POC that use case before a purchase.
Anonymous | TrustRadius Reviewer

Pros

Darktrace

  • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
  • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
Anonymous | TrustRadius Reviewer

Symantec Data Loss Prevention

  • Scalable -- Goes from small business to very large enterprises
  • Up to date -- Symantec has invested a lot of money and resources in keeping the product up to date and ahead of the curve
  • The best -- Leader of the Gartner Magic Quadrant
Jonathan Jesse | TrustRadius Reviewer

Cons

Darktrace

  • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
  • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
  • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Matthew Frederickson | TrustRadius Reviewer

Symantec Data Loss Prevention

  • Sometimes flags files that are not part of the scope.
  • It scares users when items are flagged.
Anonymous | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Symantec Data Loss Prevention

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Darktrace

Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
Anonymous | TrustRadius Reviewer

Symantec Data Loss Prevention

Symantec Data Loss Prevention 7.0
Based on 2 answers
Symantec DLP works good for our very simple and low complexity use cases and I would highly recommend it for them. However, I can't speak to highly complex or advanced use cases that might arise in certain industries like finance. I would recommend that if you are seeking an Enterprise DLP solution that you absolutely must explore this product as one of the leaders in the space - not doing so would be negligent in my opinion.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Darktrace

The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Antonio Rodriguez | TrustRadius Reviewer

Symantec Data Loss Prevention

Symantec DLP is the best. Put it in a head to head competition and it will win. However it can be a bit more expensive than other products so don't compare on price, compare on quality of product.
Jonathan Jesse | TrustRadius Reviewer

Return on Investment

Darktrace

  • Darktrace is covering some lack of security issues.
  • Darktrace helps the company to follow some compliance obligations.
  • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Fabio Silva | TrustRadius Reviewer

Symantec Data Loss Prevention

  • Employees are now aware that keeping our data private is a must.
  • Employees know their information is safe.
Anonymous | TrustRadius Reviewer

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