DataMotion's API and pre-built Direct Secure Messaging solutions aim to enable healthcare providers, payers, vendors, HIEs and patients to experience frictionless and secure health information exchange. By taking the familiar structure of email and enhancing it with sender and recipient identity validation, message encryption and delivery notifications, the vendor offers a method to send and receive Direct Messages while complying with HIPAA and ONC rules. To support integration with…
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Imprivata Cortext
Score7 out of 10
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Imprivata Cortext is a messaging security system that is HIPAA compliant and oriented towards the needs of those in the healthcare industry.
As I previously mentioned, I like that the OPAF (Otsuka Patient Assistance Foundation) has a system dedicated to secure messaging, since patients like myself may be inclined to provide PHI or PII in order to streamline messaging and communicate pertinent information. However, some of the processes are not intuitive, so any icons/markers/etc. to improve the UI would be helpful.
Well suited in a hospital environment when it works well. Easy to use tool so that doctors and nurses can use it without a lot of training. It becomes a lot harder to use when the tool is unreliable. You can't tell when the service is not working, unless the person sending the secure text notices that someone hasn't looked at a text in a long time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Able to rely on texting being secured and HIPAA approved. This is valuable tool in our hospital environment.
Able to look at audit logs with Imprivata Cortext. This is helpful to go back and either help users in troubleshooting problems and also to help prove findings.
Easy to use tool to give to doctors and nurses for better communication.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
No dictation or voice recognition. Have to type out everything.
We have had problems with the service dropping or trouble with the cloud environment that Cortext runs on going down. We rely it on it to be up all the time and you can't tell when it's down.
Support isn't the greatest. Don't get great answers to questions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We selected Imprivata Cortext instead of Tiger Text because at that time it was a new service and they gave us good pricing compared to Tiger Text. We also selected Cortext because we use Imprivata OneSign. Now that they are probably at about the same price I would give more sway to looking at Tiger Text.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Saves time by allowing the doctor or nurse to send messages when they have time, instead of dedicating time and waiting on phone calls.
Negative impact when the service doesn't work and nurses and doctors become used to it working. All of the sudden they are spending time trying to determine if it's working or not and spending time waiting on receiving texts.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
