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Daxko Operations vs. NetForum by Momentive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Daxko Operations

    Score8 out of 10
    N/ADaxko in Birmingham offers their association management software system, Daxko Operations, which is trained on non-profit issues like cash flow, analytics, and as the name might suggest, operations automation.N/A

    NetForum by Momentive

    Score5.9 out of 10
    N/ANetForum empowers growing associations to streamline and optimize every stage of the membership lifecycle. Suited for organizations with minimal IT resources, NetForum provides templated out of the box functionality and boasts a fast implementation timeline, making it ideal for mid-size associations transitioning from an outdated system, outgrowing a smaller AMS, or facing renewal deadlines.N/A
    Pricing
    Daxko OperationsNetForum by Momentive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Daxko OperationsNetForum by Momentive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Daxko OperationsNetForum by Momentive
    Likelihood to Recommend
    7.0
    (3 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Daxko OperationsNetForum by Momentive
    Likelihood to Recommend
    Daxko
    Daxko is great for managing our members. As members enter the organization they are promoted to sign in and the staff are taken to their Daxko page which gives us all of their contact information. This is a helpful feature and I have no complaints. In terms of signing people up for programs through the same system, it can be complicated because there are a lot of extra steps to take in the sign up process
    Incentivized
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    Momentive Software
    If you have a question about a function or tech problem it's a great place to get answers
    Incentivized
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    Pros
    Daxko
    • Operations provides us with accurate membership billing
    • We love the access given to us for detailed reporting for memberships and programs
    • Ease of use and accuracy for our fundraising records and entries
    • Customer Service with Daxko is top notch! I actually love calling with any issue that I may have, because they seem truly happy to help. Makes it worth while!
    • Since it is a web based service, I can access it at anytime to correct any issues that may occur.
    Incentivized
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    Momentive Software
    • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
    • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
    • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
    Incentivized
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    Cons
    Daxko
    • I have given suggestions to Daxko and they are very receptive to my comments & agree with me. On Engage you can "task" to individual people but, can only "task" a department on an initiative - I'd like the option to task my entire department so whoever has contact with that member first can implement the task. (Side note: the majority of my staff is part-time and do not work consecutive days - this is part an in-house operations issue which is why I made the suggestion for small non-profits such as ourselves)
    Incentivized
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    Momentive Software
    • need more users
    • better search
    Incentivized
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    Alternatives Considered
    Daxko
    Overall we selected Daxko Operations because it’s used and recommended by YMCAs across the nation. When comparing similar systems we concluded that the features and the price of Daxko were comparable to any of the other systems that promised the same features. Overall we are pleased with our decision.
    Incentivized
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    Momentive Software
    netFORUM is better at data collection and support for the price.
    Incentivized
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    Return on Investment
    Daxko
    • Online registration for programs has encouraged more people to participate in our programs. They can register in the comfort of their own homes.
    • We are going 24/7 this month, and with Daxko's Mobile Pass that connects with Operations, we feel that not only will we be able to increase our membership base, but provide a safe and secure environment for our members to access any time of the day!
    • Everything that Daxko Operations provides to us as customers contributes significantly to our success as a YMCA.
    Incentivized
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    Momentive Software
    • Easier to use product
    • Features i never new before
    • Save a ton of time
    Incentivized
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