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DeepL vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DeepL

    Score8.8 out of 10
    N/ADeepL is a web-based translation tool supported by the company of the same name in Cologne. It is available via a free edition, and commercial editions that provide advanced features.

    $10.49

    per month per user

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    DeepLManhattan Active Customer Engagement
    Editions & Modules
    Starter
    $10.49
    per month per user
    Advanced
    $34.49
    per month per user
    Ultimate
    $68.99
    per month per user
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    DeepLManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Best Alternatives
    DeepLManhattan Active Customer Engagement
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    Score7.8 out of 10
    Medium-sized Companies
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    Score9.1 out of 10
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    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DeepLManhattan Active Customer Engagement
    Likelihood to Recommend
    9.3
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DeepLManhattan Active Customer Engagement
    Likelihood to Recommend
    DeepL
    The integration is very easy implemented with email client or web browser, you can translate emails, web pages and quality of translation is on top. Regarding document translation it gives you only 3 formats of documents (.pdf, .pptx and .docx), in my experience this type of documents are sufficient, however it would be better to see other type of documents as well. Also, you have to convert your old document in Word or PowerPoint to latest version, otherwise program won't accept it.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    DeepL
    • language-to-language translation of written text
    • document translation
    • translation parts of text on the web with one click
    • instant translation of text on images
    • multiple choice in "idioms"
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    DeepL
    • Limits of the free version: 5MB and 5000 words. No problems with the paid version
    • Because it is the only software that translates documents while preserving the images and design of the original, it sometimes makes errors in output with aesthetically complex layouts
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Alternatives Considered
    DeepL
    DeepL thanks to AI produces results identical to Google Translate or in many cases much better and closer to reality.This helps a lot, especially when translating and reading long documents (instead of testing our patience to understand the translated meaning of technical documents).In addition, features such as translating text to images via ocr is amazing and very fast in both input (keyboard shortcut) and output.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    DeepL
    • I am one step ahead of Italian competitors by training abroad
    • I started parallel businesses to my business by comparing myself to foreign realities
    • I easily communicate with the support of the foreign software I use for work and with entrepreneurs all over the world, before I would have avoided so as not to lose temp
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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