Delinea Secret Server vs. ManageEngine PAM360

Great for managing access to secrets and servers and is more secure than storing passwords in a browser. The browser plugin to autofill passwords works well. Being able to schedule access ahead of time is a big plus for me as I can be forgetful. If you want a lightweight password vault, however, it may not be the best choice.

Incentivized

What our company likes the most about this product is the fact that our users can also store their own credentials in this tool without sharing them with other users--as well as its high level of database encryption. This is really a great product that you should have, which has all the basic functionality for password management.

Incentivized

• Password Management: Its entire purpose, really. Secret Server stores passwords in an incredibly easy to use way. They can be organized in groups, they contain all the information about the site or system the password is used for (including URLs for websites), and even a notes field. You can set up specific policies for expirations and complexity, and Secret Server can even generate strong passwords for you. Using a password is simple, too, since you can just click a button to add it to your clipboard; you don't even have to unmask the password.
• Security: The passwords are stored encrypted in a SQL database, and the application requires an authenticated login. This could be local, but we tie it into Active Directory. Each folder of passwords has groups assigned (in our case, again, AD, but you can make them local groups) with different permission levels, so we can compartmentalize passwords. Desktop technicians don't have access to network switch passwords, etc.
• Easy Setup: It took me about an hour to get the server running, from spinning up the VM to importing our old password list. It took a little longer to organize the passwords into proper folders, and then assigning groups, but it was easy to do.
• Personal Passwords: Each user also gets a personal folder, where they can keep their own, unshared passwords. This is nice for sites or systems with individualized logins (e.g., a firewall, VPN, etc.)
• Favorites: Secret Server lets you tag passwords as "favorites" so you can easily find ones you use constantly. The search feature is nice, but this is nicer.

Incentivized

• Providing preventive and detective security controls through approval workflows and real-time alerts on password access
• Meeting security audits and regulatory compliance
• Improving IT productivity many times by automating frequent password changes required in critical systems

Incentivized

• The sharing functionality NEEDS improvement. We share most passwords at a group level, but then it becomes impossible to share them with a dynamic group and one or two one-off people as well. This is a major shortcoming.
• I don't love the interface. I feel like there is an attempt at a dashboard, but it is really not effective.
• I've heard, but never seen, that the software can actually change passwords in the target systems. If this is part of its deliverable, I do not know how to use it, and I don't know how you would do that. Seems like a great feature for password management.

Incentivized

• Improve the privilege access monitoring analytics feature to identify the fraud activities better

Incentivized

Strong services expertise and strong customer focus

Incentivized

I actually haven't had to work with support. I have spoken to a colleague of mine who has worked with support and has been pleased.

Incentivized

Product functionality and performance

Incentivized

There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.

Incentivized

• It has increased our security profile within our organization
• it has made implementation of complex password policies easier to achieve
• It has assisted with the hardening of the infrastructure by automatically proecting our service accounts and rotating passwords regularly

Incentivized

• Improve business process outcomes
• Improve compliance and risk management
• Cost management

Incentivized