Secret Server: more than a password manager.
Anonymous | TrustRadius Reviewer
March 11, 2020

Secret Server: more than a password manager.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Secret Server

Serves as a password vault and rotates credentials on schedule. It helps solve problems with managing and remembering where your service accounts are running.
  • Works well with RBAC, workflow for access requests, and approvals for third parties.
  • Allows monitoring and recording of remote sessions.
  • Available for on-premise and cloud.
  • Implementation can take some time to get everything running.
  • Does not actually find all your service accounts.
  • Helps keep up with compliance.
  • Reduces complication when changing passwords and having unknown systems fail due to the password change.
  • Makes things easy to decommission as you can tell what service accounts were used.
There were not very many solutions that provided the entire package of taking an account from creation and deactivating it when no longer needed, as well as providing the discovery of unknown service accounts. Other solutions like RoboForm and LastPass did not offer the ability to manage your service accounts and added layers of complication to ensure security.

I have not had many issues with the software. The Support Team is responsive and assists with useful information.

Do you think Secret Server delivers good value for the price?

Yes

Are you happy with Secret Server's feature set?

Yes

Did Secret Server live up to sales and marketing promises?

Yes

Did implementation of Secret Server go as expected?

Yes

Would you buy Secret Server again?

Yes

Appropriate when trying to manage many services with high-level privileges across many machines. Not really a tool to just save your passwords like LastPass or Pleasant Password Server. Useful when you require auditing of user access.